ACCURATE BAKER ELMAN

Accurate Baker Elman is a HVAC, plumbing and electrical contractor operating from two Massachusetts offices, in Franklin and Newton. The company traces to Accurate Heat-Air, founded in Franklin in 1989, and Baker-Elman, a Newton plumbing business dating to 1940; the two merged in 2019 under the Accurate Baker Elman name, bringing together more than 100 years of combined experience. It operates as Murphy Services LLC and offers free estimates. The company holds a 4.9-star average from 558 Google reviews, with 113 reviews across four platforms dating back to 2013 and 33 in the last six months alone. Customers consistently name specific technicians — among them Jackson, Dean, Jaykob, Bryan and Tom — for prompt, knowledgeable service on furnace repairs, AC installations and heat pump replacements. One 2026 review described a full central A/C condenser and air handler replacement as seamless and pressure-free, while another credited the team with diagnosing and fixing a dual-fuel furnace wiring issue on the same visit. Not every review is glowing. A 2026 review described a technician who reconnected an AC capacitor incorrectly, leaving the system worse off after being charged for the visit, and another flagged a newer service-plan pricing model that requires paying for both heating and cooling coverage even if only one is used. A handful of older reviews, from 2013 to 2025, raised concerns about pricing on smaller jobs. Homeowners should confirm current pricing and service-plan terms before signing up. With decades of combined history, a large and largely positive review base, and HVAC, plumbing and electrical services under one roof, Accurate Baker Elman is a solid option for South Shore and MetroWest homeowners with heating, cooling or plumbing needs — just clarify pricing and contract terms up front.