Action Air, Inc.

Action Air is a family-run HVAC shop in Agawam that, by its own account, has been selling, servicing, and installing heating and cooling systems for residential and commercial customers across Western Massachusetts and Connecticut since 1998. It's owned by Paul and Marcy Chevalier, and its Massachusetts HVAC/sheet metal license is active. The written record here is short — just three reviews on file — but consistent. A 2026 review credits Marci and the team with always being available and pricing fairly; a 2025 review describes Marcie arranging speedy dispatch of technician Spencer to service mini splits and a tankless water heater. Beyond the reviews, BuildZoom's permit data backs up a longer operating history: 74 recorded projects (12 in the past three years, typical value around $16,050) and a contractor score of 94, ahead of most Massachusetts licensed contractors it tracks. One thing worth asking about directly: BuildZoom separately lists a Home Improvement Contractor license under the company, #206808, as inactive and notes it was cancelled at one point — a different license from the active HVAC/sheet metal one, so it's worth confirming which license covers the specific work being quoted. For straightforward HVAC service and installation in the Agawam area, the track record so far points toward a responsive, fairly priced shop with real permit history behind it.