Addario's Services

Addario's Plumbing & Heating is a sizeable Peabody operation — 243 ratings apiece on HomeAdvisor and Angi, another 120 on Thumbtack — with enough named technicians (Dave, Tim, Josh, Luiz, Andy, Matthew, Steve, Anthony, Doug) showing up across reviews that this reads like a real multi-crew company rather than a one-person shop. It's BBB accredited with an A+ grade. The work described spans plumbing and heating both: a garbage disposal swap, an emergency main water-line leak fixed inside 30 minutes on a holiday weekend, a broken spigot repaired the same way, smart thermostat installs, and — in a 2025 review — a furnace replacement finished in a single day with four trucks on site. On Reddit, a homeowner recommending the company in a heating thread described switching from an old Carrier system to a Bosch heat pump with a gas backup plus a hot water system overhaul, for less than half the price of a competing quote, with the rebate paperwork handled for them. Pricing comes up as a real, recurring theme on the other side. A Thumbtack review from February 2026 describes a $99 diagnostic fee as fair but calls an $8,000 boiler-maintenance recommendation "laughable," saying the same job got done elsewhere for half that. A HomeAdvisor review rated 0.5 stars is more pointed: work that seemed fine but turned out overpriced, poor communication across several contacts with no resolution, and a complaint about signage the company had placed in a condo building's basement that the reviewer felt was misleading. Separately, a 2.5-star Angi review describes only one of two leaks getting fixed, with a high charge for the diagnostic visit. Recent activity leans positive — 9 reviews in the last six months, 1 negative — and the bulk of the record backs that up: technicians who call ahead, explain the work, and finish fast. But given how often price and upsell complaints recur across independent reviewers, it's worth asking for a firm, itemized quote before any bigger repair gets approved.