Verified record
New England Gas Systems is a Danvers company the family behind it says has run since 1988, working plumbing, gas fitting, heating, and pool heating jobs around the North Shore. The reviews line up behind one name particularly often: Chris. In a January 2026 review, a customer said Chris repaired an old propane stove's starting switch and pilot, calling the work quick and clean; another January 2026 review described him arriving three hours after an 8 a.m. no-heat call on a cold day and fixing it quickly, the second good experience that customer had had with the company. In a December 2025 review, a customer with a no-heat situation from a faulty gas valve said Chris tracked down the part and rebuilt the entire gas burner unit by hand until the boiler ran at peak efficiency again. The written record goes back further than that. A 2024 review described a much bigger job — pulling an oil tank and boiler and putting in a high-efficiency propane system plus a relocated water tank — after getting three competing bids; the company wasn't the cheapest but got picked anyway and, in the reviewer's words, didn't disappoint. Another 2024 account said the company answered a Sunday-morning no-heat call within the hour when other self-described "24/7" companies wouldn't, then had a tech at the house working out a Monday repair plan once the part it needed came in. A 2023 review said the same customer had used the company three times over several years for a tankless water heater, as an authorized dealer for the brand, and called every visit timely, efficient, and fairly priced. Not every account is glowing: a 2022 review described emailing and leaving a voicemail in spring 2021 about installing a pool heater — the company is listed as one of only two local dealers for the brand — and never hearing back. Book them for gas fitting or heating work with confidence; if it's a pool heater inquiry, it may be worth calling instead of emailing, given that one unanswered outreach.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Gas Systems, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Had our old magestic propane stove repaired for a new starting switch and pilot. Chris communicated ahead of time and came out to do the repair. Quick and clean work, couldn’t be happier with the job!
A fantastic company ! They are courteous, prompt and super knowledgeable ! Called at 8 am no heat on a cold day .. Chris arrived 11 am and fixed the issue quickly !!! Our other service call years ago was wonderful which is why we knew to call again ! Thank you🙏
I had a no-heat situation due to a faulty gas valve. Chris arrived the next morning and tracked down the replacement part. He then painstakingly disassembled, cleaned and then reassembled the entire gas burner unit. My direct vent gas hot water boiler is now running at peak efficiency. I would highly recommend New England Gas Systems, Inc.
OUTSTANDING service! They back-up their work too!!! I highly recommend New England Gas Systems!
I bought my first home in Massachusetts in May of 2023 and have been using New England Gas Systems after a friend recommended them. I have had nothing but a fantastic experience with them. They have come to service my (very very old) furnace twice now in prep for winter and have made everything so easy from scheduling to calling before they arrive and the actual service. They completed a tune up a couple weeks ago and on Monday my furnace started making a very loud noise. As a first time homeowner, this stuff can be overwhelming and confusing, and with the age of my unit, made me very nervous. That same day I was able to speak with the office, send in a video and talk to a tech. He even facetimed me to talk me through it and see what I was looking at to confirm it wasn't urgent. They were able to schedule a tech to come out two days later to check it out. Ryan was able to identify the problem quickly and it ended up being something super simple. What was most appreciated and impressive was the time he took just to show things to me, explain items and answer all of my questions. You could tell Ryan really cared about the work he did and making sure I felt confident and knowledgeable. I'll recommend New England Gas Systems every time. They're the best! Thank you all.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Established 3.9 rating
Turns down unneeded work4.7
Same-day emergencies4.4
Called go-to for piping3.4