Adesso Appliance Repair

Adesso Appliance Repair is Griffith Coates's one-person operation, working out of Salem since 2012 according to BBB's file. Reviewers refer to him by first name — Griffith, or sometimes "Griff" — and the pattern across 17 reviews going back to 2021 is remarkably consistent: fair pricing, honest diagnoses, and repairs that get things running again the same visit. The specifics pile up. He's talked customers out of a repair when it wasn't worth it — telling one person a leaking, five-year-old refrigerator's Freon leak would cost more to fix than to replace, and another that a problem wasn't serious enough to warrant a part swap yet, to "give it more time." He's fixed refrigerators, washing machines, dryers, dishwashers, and a self-cleaning stove latch, and replaced gaskets and rubber door seals; one customer specifically credits him with the patience to work around a curious four-year-old while fixing a dishwasher. On a 2026 Salem Reddit thread asking for a repair tech cheaper than replacing a washer, multiple commenters pointed straight to Adesso, one reporting the machine got fixed in half an hour for $125 after a short wait. There's one clear miss in the record: a 2021 review describes someone at the company — not named as Griffith — hanging up rudely before the caller could even describe the problem. It reads as an isolated incident from early in this window; reviews from 2023 onward specifically praise how calls are handled, with one naming office staff Hannah for a good phone experience, so it may no longer reflect how the business runs. For appliance repairs in the Salem area, Adesso's reputation is built on straightforward, honest diagnoses rather than always pushing a repair — worth calling directly to check availability, since it's a small operation.