Greg Rogers Co

The part a customer needed for her oven had gone out of production. Instead of marking up something hard to find, Mike had her order it off eBay while he stood in her kitchen, then came back to fit it — that was just before Thanksgiving 2025. In a 2022 review, another customer was told flat out that he could swap his washer part himself in ten minutes with a YouTube video. Greg Rogers Co has been an appliance business in Lynn since 1958, according to its Better Business Bureau profile, and the same names run through the reviews year after year: Mike, Peter, Kathy. Customers measure the relationship in decades. One in 2021 counted thirty years of calls for the washer and dryer; another in 2023 said her mother's twenty-five-year-old pair had been serviced by this shop for their whole life, even though she had bought them somewhere else. Ovens, stoves, refrigerators, washers and dryers are the everyday work. They squeezed in an oven repair right before Thanksgiving 2025. A refrigerator that quit on a Sunday in March 2024 got a callback before the shop opened on Monday and an appointment for Tuesday. A customer in May 2024 arranged a dryer repair in Swampscott from Nevada. In October 2022 a fridge running far too cold was sorted out over the phone, and the whole thing cost the caller nothing but the call; a stove repair in November 2022 came in under the quote because it turned out to be easy. The complaints run the other way, and there are a few. In January 2023 a customer called him rude and expensive, citing a $100 charge to tighten a dishwasher screw. Two years earlier, in January 2022, another wrote that quality, accountability and courtesy were all missing from the job. And in July 2024 a customer objected that the company would not do an installation unless the appliance had been bought through them — the shop sells appliances as well as fixing them, so that is worth settling before you buy a machine elsewhere and expect them to hang it. The name still gets passed around locally: a commenter in a Salem-area Reddit thread in May 2026 pointed someone toward Greg Rogers in Lynn. For a washer, dryer, stove or fridge that is worth saving rather than replacing, this is the old-line neighbourhood repair shop, at 4.6 stars across 48 Google ratings, staffed by people who will tell you when not to spend the money. Ask what the service call costs and how it is applied to the repair, and check the installation policy before you buy the appliance somewhere else.