AICA Plumbing/HVAC Systems

AICA Plumbing/HVAC Systems is a small Medford outfit offering both plumbing and HVAC work, and its four on-record reviews split between real praise and a serious complaint. On the positive side, a 2022 review credited the company with dependable annual HVAC maintenance and repairs, backed by a six-month warranty on that work, while a 2025 review called the team knowledgeable and responsive for both plumbing and HVAC calls. The one negative account, also from 2022, is worth reading closely: a homeowner says they called AICA out for a boiler-replacement quote, only to be charged $175 for roughly ten minutes of questions and a two-minute check confirming the existing boiler still worked, with no mention upfront that the visit would cost anything. The reviewer, who says they'd budgeted $10,000–$20,000 for the eventual replacement, walked away and didn't hire them. One more thing worth checking before calling: the Better Business Bureau's profile for AICA carries no rating and flags that the business may no longer be operating. Confirm the company is still active and get any service-call fee in writing before booking a visit.