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CSC Plumbing and Heating is a Medford plumbing and heating outfit that BBB lists as 28 years in business, though its public reviews raise a real pricing question. A 2025 Google review called the company's rates outrageous, pointing to a $275-an-hour charge and marked-up parts on top of it. That complaint isn't alone. A separate, undated account describes being billed roughly double the normal cost for straightforward work — echoing the same theme: the concern here isn't the plumbing or heating work itself, it's what ends up on the invoice. Google's own page average, 2.1 stars from seven ratings, lines up with that pattern rather than contradicting it. BBB doesn't currently publish a rating or accreditation status for the company, and BuildZoom notes the company isn't required to hold a state contractor licence for the work it lists. Before booking, get a firm, itemized quote up front — hourly rate, parts markup, and what the job should run — rather than agreeing to time-and-materials pricing after the fact.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from CSC Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“They rang the bell came in did the work in under 1 hour which was a very simple job with very little supplies necessary. They charged twice what the normal cost of the job would be and took advantage of the”
Outrageous pricing. $275 /hr is a rip off and mark-up on parts is gouging.
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1 change recorded — last scanned Sep 9, 2026.
Honest pricing5.0
No hard sell4.8
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