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Highlights
- Chimney replacement — a 2023 customer said a leaking chimney was replaced with brick
- Basement waterproofing — a 2023 customer's flooded basement was repaired and waterproofed
- Up-front cost — a 2021 customer said Jean gave the cost up front
All Custom Masonry is an Oxford mason that the BBB grades A+ and lists with 38 years in business, offering fireplaces, chimneys, veneers, walls and stairs. A 2023 customer said Jean and his crew replaced an old field stone chimney that had been leaking for years with a new brick chimney, replaced the rotten wood and tied in new shingles. That 2023 customer wrote that he found the interior flue had collapsed and the chimney was clogged above the furnace, and that they were in and out in three days. A 2023 customer said Jean rebuilt a chimney from the roof line up, put the scaffolding up quickly, took steps to protect the roof, house trim and landscaping, and cleaned up. A 2023 customer whose basement flooded on their first night in a new home said Jean assessed the basement walls, explained the problems he found, and left the basement repaired and freshly waterproofed. That 2023 customer said he also fixed problem areas he found after giving the quote. A 2023 customer said Jean and his son did their foundation, and that Jean and his crew later did a retaining wall. A 2022 customer had them complete a stone veneer on a chimney that was originally sided, and said the quote beat everyone else they received quotes from. A 2022 customer said Jean remodeled an old brick fireplace. A 2021 customer had Jean Bouthiller and his crew put in new stone entrance steps and a sidewalk. A 2021 customer said Jean gave the cost up front and started within 2 weeks, when most masons are booked 3 to 6 weeks out.
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