Alpine Heat Pumps

Alpine Heat Pumps is a Granby-based HVAC outfit built around whole-home heat-pump conversions — mini-splits, ducted systems, and heat-pump water heaters, often paired with the electrical panel upgrades those systems need. A news feature on its founders' alma mater ties the company to brothers Wes and Wyatt Couture. Its Google page runs 4.9★ across 158 ratings, and the Better Business Bureau grades it an A. The written record, running into the hundreds of reviews, describes a company set up to run the whole project end to end: HVAC, electrical and sometimes plumbing crews show up together, and several reviewers mention Alpine handling the Mass Save rebate application and warranty registration paperwork for them. Installs move fast — a 2025 review describes a Bosch mini-split system with three air handlers, plus a new breaker box, going in under six hours — and a long list of named staff (Frank, Chelsea, Jason, Wyatt, Thiago, and others) come up repeatedly for walking customers through how the new system works. Not every account is trouble-free. A 2025 review describes two mini-splits installed under three years earlier developing leaks and error codes, which the reviewer attributes to a known issue with the line-set covering used at install. A 2024 review describes a unit that broke down three separate times with different parts failing within months of being installed. And a 2024 review — updated by its author in April 2026 — describes a roughly three-week wait before the company reached out about a manufacturer defect, though it says Alpine ultimately covered the repair. A Better Business Bureau review separately reports a bad experience buying mini-splits, without further detail. For a full heat-pump conversion with rebate paperwork handled for you, this is a well-reviewed choice; it's worth asking directly what warranty coverage and response time look like if something needs a follow-up visit after the crew leaves.