American Exterior & Window

American Exterior & Window has worked roofing, siding, and window and door replacement out of Boston since 2002, according to its own site, and it holds an active Massachusetts home improvement contractor license and a GAF Master Elite roofing certification. The written record here is thin but genuinely mixed. On the strong end: one homeowner called them a hidden gem after they beat three competing roofing quotes and replaced rotted wood decking under the shingles before the new roof went on; another describes a roofer, Rick, sitting down for an hour to walk through financing options on a roof that badly needed replacing, then finishing the job in twelve hours. A 2016 Angi review praised a fully spelled-out contract — flashing, underlayment, shingle brand, ventilation, and both product and workmanship warranties — with no corners cut. There are real complaints too. In a 2017 Angi review, a customer said the crew never came back to clean the gutters as promised and never sent a copy of the signed contract despite repeated requests, leaving the gutters overflowing onto the porch. And two Google reviewers, three years apart, describe the company repeatedly leaving marketing flyers in their railings despite asking them to stop and posting a no-soliciting sign. Confirm exactly what's included in the contract — gutter cleanup and cleanup timelines specifically — and get it in writing before work starts. Its BBB grade is A+ and it's a GAF Certified Master Elite roofer, credentials worth weighing against the mixed, sparse review history.