American Gutter Cleaning & Installations is a Tewksbury company that has been doing gutter work across Greater Boston and the Merrimack Valley for two decades — BBB-accredited since October 2005 with an A+ grade, and holding Massachusetts Home Improvement Contractor registration 128336, registry-verified active in the company's own name. The work splits into routine seasonal gutter cleaning and new gutter, gutter cap, screen and downspout installation.
The cleaning side is where the company is at its best, and it has customers who have stayed for years. Reviewers describe crews that show up when expected, work fast, bag the debris and leave it at the door, and are gone without fuss. One 2026 customer on the twice-a-year plan says they have used the service about five years on a two-storey house and calls the cleanup consistently good; another has used them since the company started. Office contact draws praise too — several people mention reaching a live person straight away, getting a quote over the phone and having the job done within the week. Staff are named repeatedly: Jennifer, an assistant manager, Wade a foreman, Marc, Bruno in sales, Rui installing, and Ned quoting. Installation work gets similar notes when it goes well, including a July 2026 new-gutter job the customer called flawless from quote to workmanship, and a repair that fixed water pouring over a garage entrance.
The complaints are frequent enough and consistent enough to be the other half of the picture, and they cluster on communication, billing and site cleanup. A June 2026 customer rated two stars after a cleaning crew left a mess on the deck, deck furniture and in front of a detached garage. In a November 2025 account a crew blew debris onto the siding, windows, grill, HVAC unit and generator. In January 2025 a customer who asked to be told when the crew was coming so they could point out the leaks says the first they knew of the visit was the bill, for hundreds of dollars. A November 2024 long-standing customer says the cleaning method changed and the billing arrived without notice. Older accounts describe schedules missed by weeks, a 2023 customer who said the company gave repeatedly moving dates, and a 2022 reviewer who says ladders were leaned against copper gutters.
The company also turns work down. A March 2026 reviewer was told their area was not worth the visit — and credited the company for saying so honestly — while a May 2026 customer with a gutter in an awkward spot rated one star after being told the job was not worth the time.
The honest read: for straightforward seasonal gutter cleaning in their core area this is an established, licensed, long-running option. For a repair, an installation or anything awkward, get the scope, the date and the price confirmed in writing before they come, and ask to be notified before the crew arrives.