Couto Construction

Couto Construction is a family-owned exterior remodeling company that has been fixing roofs, siding, windows, and gutters in Massachusetts and Rhode Island since 1987, when Gil Couto started it; the company says his sons Derek and Jason now run it as a second-generation operation, working from a Tewksbury address with a stated service area running from Providence and Cranston up through Woonsocket and Burrillville. The number that stands out is 91 Google ratings averaging 4.9, and the reviews read like a roll call of named crews — Rodrigo, Claudinei, Josimar, Romario, Alexandre, Paulo — each one credited with a specific job: a gutter swap finished in a day, a section of storm-torn siding patched fast, a window job where "attention to detail was top notch." The Better Business Bureau lists the company as accredited with an A+ grade, and reviewers through the summer of 2026 kept describing the same thing: crews that show up on time, work efficiently, and clean up after themselves. In December 2024, local news outlets covered the company donating a full roof replacement to an Army veteran at no charge. That said, the picture isn't uniform. A Reddit thread from April 2026 describes a rougher experience: a homeowner says a window was installed without a permit or a header, and that the crew damaged interior walls redoing it; another commenter on the same thread describes a skylight remeasured three times before still getting the wrong window twice, and says they would not recommend the company. A Better Business Bureau customer review separately reported loose de-icing cable wiring left dangling on the house with possible code issues. On Google, a 2025 one-star review describes a no-show for a scheduled estimate with no call, and a 2025 two-star review flagged rough interior framing after a window replacement, even while calling the price fair. Worth asking about before booking: how permits get pulled and inspected on window and siding jobs, and who to call if a measurement or scheduling issue comes up — the reviews suggest the installers themselves are consistently well-regarded, but a few accounts point to gaps in office follow-through and project oversight. Couto looks like a solid call for roofing, siding, gutter, and window work in the region, especially given the volume of specific, name-checked praise for its crews — just confirm the permit and inspection plan for anything structural before signing.