Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from American Team General Contracting, Inc.. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
American Team General Contracting is a Lynn, MA roofing and general-contracting company that says it's been doing exterior work — roofing, siding, gutters, decks, skylights — since 2008, run day-to-day by Luis. Across 29 Google reviews from 2021 through 2025, the same theme keeps surfacing: Luis and small crews showing up fast, even in bad weather, for jobs other companies won't rush to. The clearest pattern is speed in a pinch. A 2022 review described gutters ripped off in a Christmas Eve windstorm, dangling near electrical wires — after six companies didn't respond, American Team showed up that same morning, ahead of schedule. A 2023 review said Luis climbed onto a lightning-struck roof at 10pm in the rain to assess the damage, then returned the next day with materials to fix it. Another, also from 2023, described the crew coming out on a Saturday night in a downpour to install an attic vent. Not every account is glowing. A November 2025 review said a bathroom project dragged on for months with the crew showing up unpredictably, and that a light-fixture install fell through after repeated broken promises. A July 2025 review described a more troubling pattern: an unannounced 6am visit, pressure to decide quickly, a no-show after a price was agreed, and days of being unreachable before rescheduling twice. And in a 2022 review, a homeowner said a replacement turbine vent was installed crooked, was dismissed as fine when they asked about it, and blew off the roof within 11 months, with no acknowledgment of the original installation issue when a new one was quoted. The company's Massachusetts home improvement contractor registration is active, and the BBB grades it A+. For roofing and exterior work — especially anything urgent — American Team has a real track record of showing up when others won't; the recent complaints about scheduling and follow-through on smaller side jobs are worth asking about directly before booking one.
I recently got a house in Lynn, but it was way too small especially for my family. I called American Team to add 2 more floors, and they were really kind. They came over to give me the price and it was really good even better than other contractors. Once they started the job they came on time, and they were really responsive and kind. Once they finished the job, I checked the work they did, and it was amazingly done. The quality of the work they did was amazing. American Team was extremely professional, and I definitely recommend this company.
Extremely unreliable. My small bathroom project took months to complete as they just showed up whenever they wanted to. I decided that I wanted new lights and sent a picture of the ones I was getting and ordered them. Luis had someone come and uninstall lights and then tell me the new ones would work. I ended up then ordering new ones and he has promised to come at least four times in the last two weeks and never has. He now says it is not his job to install lights as he completed his contract. He has stated that it’s not his faults things don’t get done - it’s because his workers don’t pick up the phone. Also you will sign a contact with him and then when project is complete, he will Say it’s more than what was agreed upon. Be careful!
This company is extremely unprofessional and unreliable. They originally promised to come for an inspection on 7/2, but instead showed up at my door at 6am on 7/1, calling me repeatedly and pressuring me to make a quick decision. After we agreed on a price, they said they would come back the next day to do the work — but no one showed up. I called them many times before finally getting an answer, and they told me they would come on Sunday. Do they not know that making noise on Sunday is not allowed? I rescheduled to Monday, but again they became completely unreachable and ignored all my calls and messages on Monday. Finally, at the last minute, they texted me saying they would only do the job if I agreed to pay double the original price. In response to the owner’s reply: Your reply completely ignores the facts and misleads future customers. You confirmed and agreed to the original price, then later tried to change it at the last moment. Instead of taking responsibility, you blamed the customer and made excuses. This is highly unprofessional and shows a complete lack of business ethics. I wrote this review to warn other potential customers about your dishonest practices and lack of integrity. Avoid this company at all costs.
American Team replaced my roof. They did a great job. No leaks after the recent rain storm! Also, when the job was done they did a fabulous clean up job. I will call them again for my next project.
They did a great job putting a new siding in my house
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Also offers
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Established 3.5 rating
Takes small jobs others refuse5.0
Historic gutter restoration4.8
Fast storm response4.4
Fast response3.4
Full renovation: rewired electrical, plumbing, custom shower3.5
Full gut renovations3.9