Andrew Dixon Plumbing & Heating
Local business · 20 Hillside Ave #1, Swampscott, MA 01907, USA
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Verified record
- MA plumbing licenseVerified active
- 1 review in the last 6 monthsNo negatives
- 23 work photos
Highlights
- No unnecessary upselling -- recent review credits Andrew for honest recommendations
- Active state license -- Massachusetts plumbing license verified current
- Limited review volume -- only 8 Google ratings and 6 reviews total
Andrew Dixon Plumbing & Heating works out of Swampscott, Massachusetts, taking on residential and commercial plumbing, heating, and gas piping work -- installations, repairs, and maintenance, by appointment. A recent Google review calls them "the only plumbers I truly trust," praising Andrew specifically for skipping the upsell and for a crew that stayed patient even when the customer pestered them with questions outside a job. That lines up with a 4.5-star average on Google, though the sample behind it is still small: eight ratings there, and six reviews total spread across a few sites from 2021 through this year. The Massachusetts plumbing license (4713-PL-C) checks out as active. Beyond that and the one detailed recent review, there isn't much of a public track record yet, so it's worth asking a few questions directly before booking rather than leaning on the star average alone. For plumbing, heating, or gas piping work in Swampscott, this reads like a small, appointment-only operation that earns repeat trust one job at a time rather than one with a long paper trail -- a reasonable call if a neighbor or a recent review is enough to go on.
Read the comments
Most recent comments
- 5.0Jun 9, 2026
These are the only plumbers I truly trust. Andrew is not only a skilled and efficient plumber, he is completely uninterested in upselling people with things they don’t need. His employees are actually kind and friendly, even when you interrupt their lunch and pester them with technical questions, as I did the other day outside of a restaurant.<br><br>I’ve used them twice, and have asked him if I should have him replace large, expensive systems three more times for him to advise me to save my money and call when it breaks. This was an easy, large ticket sale in an expensive neighborhood to an uninformed client, and he’s such a solid guy he advised against it. He even tightened something up for free just on principle.
— Noah KolodziejskiView on Google Reviews ↗ - 5.0Dec 5, 2024
This is a great family owned company. Didn't encounter a problem with the hourly charge the hours started when the work started. They did a great job within 24 hours of call and it was better price than the local competitors. Far better price. Thanks for the service!
— J G (ExactDose)View on Google Reviews ↗ - 1.0Jun 23, 2024
Beware, used multiple times before i found charges on the invoices which were not mentioned at the time the job was discussed. The worst was that he charged me $185 / hr from the time his men left the office, or previous job, to drive to my house. Then rounded up to the next whole hour at the end of the job, i. e. 3 hr 40 minutes was billed as 4. I discussed this with Andrew to no avail.<br><br>Other than that the work was good and he was very responsive. I won't use again because I feel overcharged and cheated.
— John CoffinView on Google Reviews ↗ - 5.0May 27, 2023
Excellent service
— Ruth BurkeView on Google Reviews ↗ - 5.0Dec 9, 2021
I woke up to no hot water. Joe came to assess and I decided to have my water heater replaced. It was beginning to leak and was making weird sounds when he finally got it going. I had a mess approx 10yrs ago and didn't want that again. Work was complete in less than 4 hrs at a reasonable price.
— Lynne NView on Google Reviews ↗
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Update history
Added 6 new comments, added 23 new photos, verified active license, established rating 3.7
- confirmed against the state license registry
- behind the score: Limited review volume -- only 8 Google ratings and 6 reviews total