Paradise Plumbing & Heating Service, LLC. Lic# 12025
Local business · 70 Crescent St, Swampscott, MA 01907, USA
Their work
10 photosVerified record
- Not rated by the BBB
- 10 work photos
Highlights
- Consistent five-star reviews — Google and directories alike show a perfect 5.0
- Honest, no-upsell advice — reviewer praised skipping unnecessary work
- Thin review history — only five reviews appear across sources so far
Paradise Plumbing & Heating Service works out of 70 Crescent St in Swampscott, taking on plumbing repair calls across the North Shore. Dun & Bradstreet lists the business as founded in 1999, and directories categorize it under plumbing and sewer repair. Every review on record is five stars. Google shows a 5.0 rating, and independent plumbing directories repeat the same 5.0 line, though the counts don't quite agree — most list five reviews, while one site counts seven. The one detailed account describes the crew diagnosing a hot-water-flow problem, fixing a toilet, and snaking a drain in a single visit, and specifically praised them for giving honest advice instead of pushing work that wasn't needed. The thing worth flagging is how small the sample is. Only five reviews back up that perfect rating, so it reflects a short history rather than hundreds of jobs. The business is also listed as a member of the Swampscott Chamber of Commerce, a modest local credibility marker but not a substitute for a longer review trail. For a straightforward plumbing job in the Swampscott area, the consistent five-star pattern and the no-upsell reputation are worth something — just don't expect much of a paper trail beyond that yet, and confirm current pricing and scheduling directly.
Read the comments
Most recent comments
- 5.0Feb 27, 2025
Can’t say enough about how easy to work with and effective the team is at Paradise Plumbing. They came over and immediately identified an issue my wife and I were having with our hot water flow, as well as fixed one of our toilets and snaked our drains. I asked for their opinion about a couple of things we were considering doing and their advice was honest and sound (they probably could have made more money but told me it wasn’t necessary). Exactly what you are looking for in a plumber!
— Kevin PickettView on Google Reviews ↗ - 5.0Dec 30, 2024
We have used Paradise Plumbing on many occasions. Each time we found them to be professional, trustworthy and reliable. Their pricing is reasonable and they are always pleasant to deal with. Highly recommend!
— Maureen ThomsenView on Google Reviews ↗ - 5.0Dec 24, 2024
We can’t say enough good things about John, Kevin and Anthony! A good friend recommended them and she has very high standards. :). They were life savers when we bought an older house and immediately needed to switch from propane and oil to gas and put in an entire new heating system. It was quite a project and John coordinated the entire effort to make sure everything went smoothly. We’ve worked with them for years and wouldn’t call or trust anyone else, they are wonderful in emergencies too, so dependable. 10/10.
— Alison Brown McDonoughView on Google Reviews ↗ - 5.0Dec 24, 2024
If I could give 10 stars I would. We’ve used them multiple times now for our steam heat and other plumbing needs. They are stand up humans and run an extremely honest business. Would recommend every time!
— Meghan McDonoughView on Google Reviews ↗ - 5.0Dec 14, 2024
Wonderful experiences all around with Paradise Plumbing. Kevin and John are extremely responsive and always come to our rescue! Great value and true expertise and professionalism. I always recommend Paradise Plumbing.
— Katie HoltView on Google Reviews ↗
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Update history
Added 5 new comments, added 10 new photos, established rating 3.9
- behind the score: Thin review history — only five reviews appear across sources so far