Verified record
Mcgough Plumbing & Heating is a Lynn shop most reviewers know through two names: Max and Bob. Across ten Google reviews spanning 2023 to 2026 — all five stars — the same word keeps surfacing: honest. In a 2025 review, one customer described Max giving a clear, fair quote upfront with no hidden costs, showing up on time and explaining the work before doing it. The jobs described are mostly the everyday plumbing calls a Lynn homeowner makes: a water heater replaced a few hours after it broke, another swapped out for the lowest quote a customer had gotten around, and — during a 2024 kitchen remodel — a sink, disposal and dishwasher installed with, in the customer's words, meticulous attention to detail from Bob. One family has used them repeatedly to keep an elderly relative's plumbing working, most recently clearing a tub backup. The Better Business Bureau lists an A+ grade for the business, though it isn't BBB Accredited, and its BBB profile files the company under the name "Paul's Drain Cleaning" with "Mcgough's Plumbing & Heating" listed as an alternate name at the same Eastern Ave address and phone — worth a quick check on which name ends up on the invoice. A solid pick for routine plumbing and water heater work, especially for anyone who wants a clear price before the work starts.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Mcgough Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
I do have just positive and great experiences with this company. I was always pleased with their prompt response, service and price. Nobody can measure with Max and Bob! The best plumbers around!
Professional and friendly, they were able to come by first thing in the morning and did a great job for a fair price. Would definitely recommend!
I would definitely recommend McGoughs Plumbing in Lynn. We've dealt with many companies over the years, but none can compare with them. Max is the best. So honest, so professional, and one of the nicest young men I've ever met. We've had so many problems and there's nothing he hasn't been able to repair at a very reasonable price. He restores your faith in humanity.
Nice technicians who completed a water heater job for me. The quote was the lowest around. They were on time and when they were finished they took the old tank with them. I will be using them in the future and highly recommend their services.
Highly recommend, got a great price when my water heater broke and had it replaced a few hours after I called. Very friendly service, Max was very patient explaining my options and helping me decide the best water heater for my house.
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Established 3.8 rating
Emergency response4.6
Owner personally troubleshoots after-hours calls4.3
Root removal handled in one visit3.7
No upselling3.5