Appliance Medic LLC

Appliance Medic LLC is a family-owned appliance repair business based in Auburn, New Hampshire, run day to day by a technician named Jason. The company describes itself as a factory-authorized servicer for GE, LG and Samsung and says it works with most home warranty companies, focusing on refrigerators, washers, dryers, dishwashers, ranges, stovetops and KitchenAid stand mixers — it says it does not service gas appliances — for homeowners across southern New Hampshire. Customers have hired the company going back to at least 2018, and the pattern across dozens of reviews on Google and Thumbtack is unusually consistent: reviewers describe quick, accurate diagnosis, parts already on the truck for common repairs, and a willingness to keep working until the job is actually done. One customer said the technician was quoted three hours for a refrigerator repair but stayed six to eight hours to finish it properly; another said he made three separate trips to fully resolve a washer leak. Several reviewers specifically praise the pricing as fair and transparent, with no markup on parts, and a handful say they have called the business back for a second or third repair, in one case years apart. A small number of reviews complicate that record. A February 2022 review said a washer leak and a refrigerator ice maker were not actually fixed on the first visit and required a return trip. A separate October 2022 review called the company unprofessional, without further detail. And in an August 2025 review, a customer who said calls and website messages went unanswered also suggested the many reviews praising the company's communication were AI-generated — a claim not supported by the review record itself, which spans many differently worded, individually dated accounts going back years, but worth asking about directly if responsiveness matters to you. For a homeowner in the Auburn / southern New Hampshire area with a broken major appliance, especially one under a home warranty or made by GE, LG or Samsung, this is a business with a long, detailed history of thorough, fairly priced repairs; confirm current response times given the isolated recent complaint about being hard to reach.