Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bath Fitter. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300
Bath Fitter Boston is a bathroom remodeling franchise, operated by Culco Inc. under owner Timothy J. Cullen, specializing in one-day tub and shower overlay installations without demolition. Several customers praise specific installers and sales staff by name -- Bill, John, and Nick -- for clean, efficient one-day installs, and one long-time customer reported a 2011 installation held up well for nearly 13 years before a minor issue was fixed within three days of calling. The record also includes real complaints. One customer described a newly installed walk-in shower that would not drain the day after installation, with the salesperson directing the customer's elderly parents to work it out directly with the plumber rather than coordinating a fix. Another reviewer left a brief, undetailed negative review. Bath Fitter Boston carries an A+ Better Business Bureau rating and has been accredited since 2001, with 31 years in business from a 1995 start. The company's core service is a tub/shower overlay installed over existing fixtures rather than a full bathroom renovation; homeowners considering a whole-room remodel with new plumbing layout or tile work should confirm that's within scope before booking.
Horrible dont use
Great experience with Bathfitters of Woburn. Starting with Bill in sales, he walked me through the process outlining all the details. Installation took just a day with John installing new plumbing and Nick installing tub overlay, walls and doors. There was a small issue with the door guide. They all returned the next day to make it right and insure the job was completed. All three guys were a pleasure to work with. The job site was left very clean when completed. Thanks to all
I had a tub/shower remodel from Bath Fitters back in 2011. It has held up very well, for almost 13 years. Recently I noticed an air pocket and then water eventually got under the acrylic overlay. I called Bath Fitter and within 3 days it was fixed. Nick did such a great job with the tub, taking out the overlay and then resealing it. But he ran into some unforeseeable plumbing issues where very old copper pipes broke and needed to be replaced. Within a half hour Jon (the plumber) arrived and replaced those old copper pipes. I can't say enough about Bath Fitters and both Nick and Jon. I highly recommend this company and if you are lucky enough you will get Nick and Jon to do your job.
Great place
Bath Fitters finished on Friday replacing the tub with a walk-in shower.. My elderly father attempted to take a shower on Saturday but the water wouldn't drain at all. Called Greg the sales guy and he said to my 90 year old mother to hash it out with the Bath Fitter plumber who did the work. We tried 2 days in a row but they wouldn't return our calls so we called a regular plumber who pulled out a glob of caulking. What this also means too is that there is NO WARRANTY as claimed. If they won't even return a call then this is nothing but a hit and run outfit right? The DESERVE this rating. For those of you who things went well for then good for you but anyone else thinking of doing business with them should beware.
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1 change recorded — last scanned Sep 3, 2026.
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