Bath Fitter

Bath Fitter's Stoneham location at 41 Elm Street is a locally owned business trading under the corporate name Culco, Inc., run by owner Timothy J. Cullen with seven employees and in business since 1995. It fits acrylic tub-over-tub liners, wall systems and shower enclosures, replaces bathtubs, and converts tubs to walk-in showers, usually as a one-day installation. The Better Business Bureau grades it A+ and has accredited it since 2001. The positive accounts are specific and name the people who did the work. In a 2025 review a homeowner described a one-day install with Bill in sales, John doing the plumbing and Nick fitting the tub overlay, walls and doors; when a door guide was off, the whole crew came back the next day to put it right and left the site clean. A 2024 reviewer said a tub and shower installed in 2011 had held up for almost thirteen years, and that when water got under the acrylic overlay the company fixed it within three days - Nick resealed it and Jon replaced old copper pipes that broke during the repair. In a 2023 review a condo owner on a third floor said the conversion came out better than imagined and that five other bathroom companies had quoted far more. One account runs the other way and is worth reading before you sign. In a January 2024 review a customer said the new walk-in shower would not drain the day after installation, that the salesman told their 90-year-old mother to sort it out with the installing plumber, that two days of calls went unreturned, and that an outside plumber they hired pulled a glob of caulking out of the drain - leaving them convinced the warranty was not being honoured. A June 2026 reviewer left one star with no detail. This is the right call for a homeowner who wants a fast, low-disruption tub or shower replacement from an established local operator with a long BBB record. Before signing, get the warranty terms and the callback process in writing, ask who to contact when something goes wrong after installation, and confirm the plumbing work will be done under a permit by a licensed plumber.