Verified record
Bay State Environmental Services is a Lynn-based lead-paint abatement contractor — deleading is what its reviews are actually about, even though its own site also lists painting, carpentry, power washing, plastering, drywall repair, and mold removal. The company says it's been doing this work for at least seven years; Massachusetts has verified its home improvement contractor registration as active. The Google history, six reviews from 2023 to 2026, leans strongly positive and specific. A 2023 review describes Ruben providing a detailed estimate within 48 hours, discovering the job needed more work than quoted and doing it at no extra charge, then finishing ahead of schedule with a clean paint-stripping job on the whole garage. A June 2026 review tells a similar story — a same-day quote, work started within days, and the full deleading and window replacement finished in four days, with Ruben answering questions by text on evenings and weekends. A December 2025 review adds regular updates and a spotless finish. Against that, a February 2026 review calls the deleading work low quality and says it would not recommend the company, and the Better Business Bureau gives Bay State a B- for failing to respond to that same complaint. Two other things worth knowing before calling: the BBB profile lists the business as 31 years old, which doesn't match the company's own seven-year claim, and its website itself is an unfinished template — placeholder text on the About and Contact pages and a garbled address — worth confirming who you're actually dealing with before signing anything. For the deleading work itself, the written record from actual customers is mostly strong; just get everything in writing and verify the company's current contact details independently given the state of its site.
Ruben was the absolute best during this process. I called him on a Wednesday, and he asked me to email the lead inspection. I had a full quote by that evening. His quote was the most reasonable. Once we signed the agreement, he started within a few days and finished the full de leading and window replacement within 4 days of work. This was a very fast experience. I honestly believe he went above and beyond, by responding to all sorts of questions via text on weekends and after hours. If you need a de leading, this company is the one to use
Baystate did a deleading project, the quality of the work is very low, would not recomend.
I had a great experience working with Bay State Environmental. They were extremely responsive and professional from start to finish. I hired them to delead my home, and they provided regular updates throughout the process, finished the job on time, and left the house absolutely immaculate. The team was friendly, patient, and took the time to answer all of my questions. I would highly recommend Bay State Environmental to anyone needing deleading services.
Excelente servicio encantado por su atención principalmente janahis le doy 12 de 10
Great Delead service! Fast and thorough!
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Established 3.5 rating
Handles major restorations5.0
Persistent mold fixed4.8
Carpentry alongside painting5.0