Verified record
Bay State Environmental Services is a Lynn-based lead-paint abatement contractor holding an active Massachusetts home improvement contractor registration (number 194222), verified against the state registry. The company, run by Ruben, focuses on deleading work and also advertises painting, carpentry, power washing, plastering, drywall repair and mold removal — though its own website is an unfinished template with placeholder text on several pages, which is worth knowing going in. Reviews of the deleading work are mostly positive but not uniformly so. A June 2026 review said Ruben turned around a full quote the same evening it was requested and started the job within days of signing. A December 2025 review described a responsive, professional deleading job with regular updates that finished on time, and a March 2023 review said Ruben provided a detailed estimate within 48 hours and completed extra work the job turned out to need at no additional charge. Set against that, a February 2026 review described the quality of a deleading project as very low and said it would not recommend the company. The Better Business Bureau adds a caution of its own: the business is not BBB Accredited and carries a B- rating specifically because it failed to respond to one complaint on file, alongside a listed 31 years in business — considerably longer than the 7 years the company's own site claims. For lead abatement, where the quality of the work matters for a family's safety, the February 2026 complaint is worth taking seriously alongside the mostly strong reviews — ask for recent references and a clear scope of work, and follow up on how the unanswered BBB complaint was resolved.
Ruben was the absolute best during this process. I called him on a Wednesday, and he asked me to email the lead inspection. I had a full quote by that evening. His quote was the most reasonable. Once we signed the agreement, he started within a few days and finished the full de leading and window replacement within 4 days of work. This was a very fast experience. I honestly believe he went above and beyond, by responding to all sorts of questions via text on weekends and after hours. If you need a de leading, this company is the one to use
Baystate did a deleading project, the quality of the work is very low, would not recomend.
I had a great experience working with Bay State Environmental. They were extremely responsive and professional from start to finish. I hired them to delead my home, and they provided regular updates throughout the process, finished the job on time, and left the house absolutely immaculate. The team was friendly, patient, and took the time to answer all of my questions. I would highly recommend Bay State Environmental to anyone needing deleading services.
Excelente servicio encantado por su atención principalmente janahis le doy 12 de 10
Great Delead service! Fast and thorough!
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1 change recorded — last scanned Jul 5, 2026.
Whole-home rebuilds after a fire5.0
Fire and flood restoration5.0
Fire restoration of multi-unit buildings3.4
Takes on large, difficult projects3.8
