Bayside Electrical Contractors

Bayside Electrical Contractors is a family-owned electrical company based in West Yarmouth, on the mid-Cape, that says it has served Cape Cod, the Islands, Plymouth and the South Shore since 1993. The company describes itself as led by President and Master Electrician Arthur P Doherty Jr., offering residential, commercial and utility electrical work — wiring, panel upgrades, generator installation and underground utility work. Its Massachusetts electrician license (#1196) is active and registry-verified under the company's own name, Bayside Electrical Contractors Inc. The written review record on file, however, is uniformly poor: every retrievable review — eight in total, dated 2021 through 2026 — carries a single star. Several describe blunt, dismissive treatment on the phone, including a 2023 caller seeking an estimate for panel and service-line upgrades who described the person taking the call as "snobby, arrogant, and rude." A 2025 reviewer reported faulty breakers installed during a new renovation in Osterville that went unaddressed for months despite repeated calls, citing "no crew available." Another customer, writing in 2024, said the company had fixed an earlier exterior-lighting problem successfully but put them back on a scheduling wait list — despite being a returning customer — when the same breaker issue recurred roughly a year and a half later. Google shows a 2.3-star average across 18 ratings, somewhat higher than the eight fully negative written reviews on file, suggesting some ratings were left without accompanying text; the visible written record leans consistently toward complaints about staff manner and slow follow-through rather than the quality of finished electrical work itself. Anyone considering Bayside should ask directly about current crew availability and expected response times for warranty or follow-up calls, and get a clear sense of scheduling before committing, particularly for time-sensitive repairs. The active, registry-verified license and three-decade, family-run history are real credentials worth weighing — but they sit alongside a consistent pattern of customer-service complaints in the reviews on record, and that pattern should factor into the decision as much as the license does.