Verified record
Bestick Pool Service has operated in Cohasset since 1957, founded by Earle Bestick as a sole proprietorship, and reviews describe new management taking over in 2016; permit records now list the business as Blue Horizon Pool Service LLC, doing business as Bestick Pool & Patio. Its BBB file carries an A+ grade. The company's Massachusetts home improvement contractor license (#186089) is registry-verified expired, last active around May 2023. Reviewers under the newer management, in a 2025 review, described old-school customer service and an owner who works hard to get pools serviced around holidays and events, at prices called reasonable next to bigger companies; other 2025 reviews called the pool openings, closings and general help excellent and praised responsiveness as a new customer. The one clear miss on record is a 2023 review: a homeowner described weeks of calling, getting a callback only once, and then never hearing back despite calling at least twice a week before hiring someone else. Two earlier 2023 reviews were positive, one calling the staff knowledgeable and not pushy about upselling, the other praising a helpful conversation with the owner's wife. The oldest accounts on file, from 2007 and 2010, describe a repair job — new coping, tile and replastering — that left the pool "looking like new" and simply called the service great. The written record here is thin and spread across nearly two decades; for anything beyond routine service, it's worth asking directly about the license lapse and getting a firm callback commitment in writing.
The best pool company out there in the area. Old school customer service values, quality service, elite results. New management since 2016, and things have improved a lot. The owner works hard to make sure everyone gets their pools serviced on time for holidays, parties, events, or just a good sunny weekend. Also willing to go above and beyond for customers to accommodate scheduling and best times for customers. This type of service is a dying breed in a world where you're just a number in big companies. Also, pricing is very reasonable comparatively to other big conglomerates. Book with Bestick.
Best service ever and I am a new customer! I am a long time pool owner highly recommend this company!!!
Bestick does an excellent job with helping me with my pool, closing and opening it, and helping me with anything else I need. Great customer service
Spent weeks calling multiple of times and only once received a call back when they came to look at the pool. Never came back after calling them at least twice a week. The last time I called I said that if they are not interested with doing the work to at least let me know. Needless to say I found someone else and now have a beautiful pool.
Asked many questions they were extremely nice the wife of company was extremely helpful
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 4, 2026.
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