Bigelow Oil & Energy

Bigelow Oil & Energy traces itself to 1945, when, by the company's own telling, Victor (Nick) Nicolazzo and his wife Kay bought their first delivery truck and started an oil business in Newton. It says it is still family owned and independent through three generations, with Nick III, who joined in 1990, helping run it. Heating oil delivery and heating and cooling service across Greater Boston and MetroWest is the trade. Customers who sign on here tend to stay a long time. A December 2022 reviewer had used Bigelow for furnace maintenance and oil for 45 years and wrote that emergencies always got a prompt response, singling out the owner and office staff. A December 2024 customer whose family had used the company for years bought a house in Waltham and had Bigelow upgrade the boiler and keep it maintained. Tony, the senior technician, comes up more than once. In an October 2022 review of a 35-year-old Amana furnace, the first technician on site said, "Well, Tony will want to take a look at this" — and Tony turned up a couple of days later. A November 2023 reviewer credited Tony and the team with follow-through and fair pricing, and a February 2026 customer called the boiler repair and the oil delivery responsive. The complaints are worth hearing before you call. In a July 2024 review, a customer who asked specifically for a refrigerant check on a second zone that was not cooling said the technician was unable to resupply refrigerant and billed for labor on both systems instead. A February 2025 one-star review is not about the work — the writer says as much — but about watching a company driver block a lane of traffic and cut people off. An August 2024 one-star review accuses a worker who uses a company van of staying on in a house he had come to service the furnace in. If you heat with oil around Newton and want the same family firm on the account for years, Bigelow is built for that. Ask who is coming and what their experience is with your system, and get the diagnosis and the charge spelled out before a cooling service call turns into a labor bill.