Bigelow Oil & Energy
Local business · 58 Crafts St, Newton, MA 02458, USA
Their work
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Call (617) 964-1600Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- 1 review in the last 6 monthsNo negatives
- 4 customer photosOf completed work
Highlights
- Long family history — Newton-based and family-run since 1945
- Solid Google standing — 4.6 stars across 79 ratings
- Recent repair praised — Feb. 2026 review called boiler service responsive
- Thin recent activity — only one review posted in the last six months
- Self-described write-ups — several directory sites just repeat Bigelow's own description
Bigelow Oil & Energy has been delivering heating oil out of the same Newton yard since 1945, when Nick and Kay Nicolazzo bought their first truck; the company says it's still family owned three generations later, with Nick III now among those running it. Today it pairs oil delivery with HVAC work — boiler and furnace repair, plus heating and cooling — across Newton, Waltham, Brookline, Wellesley, and the rest of its stated MetroWest/Greater Boston service area. On Google, the storefront shows a 4.6-star average from 79 ratings, and the one written review available from the past six months lines up with that: a customer this February called a boiler repair and oil delivery visit responsive and said they'd recommend the company. Weighed against the tone of the fuller set of written reviews over time, though, the picture reads more mixed than that headline star average alone suggests. Independent detail beyond Google is thin — write-ups on directory sites like BestProsInTown, EcoHome, and FuelWonk mostly repeat Bigelow's own copy about its 1945 founding and family ownership rather than adding fresh reporting, and only that single review has posted in the last six months, so there isn't much to go on for how the company is performing right now. For an established oil-delivery and furnace/boiler outfit inside its stated towns, the long run and steady Google number are worth something; just ask about current response times and get a recent reference before signing up for a service plan, since the freshest written detail is sparse.
Read the comments
Most recent comments
- 5.0Feb 11, 2026
Great customer service, responsive boiler repair and oil delivery. Highly recommend!
— Bobby DonahueView on Google Reviews ↗ - 5.0Mar 14, 2025
The best around.allways on time
— Joel MackenzieView on Google Reviews ↗ - 1.0Feb 25, 2025
I can't speak about your services but I can speak at least about one of your drivers. Driving around today. I watched one of them block an entire lane of traffic from turning right because they were in the wrong lane and they proceeded to cut people off and drive through an intersection from a right turn only lane. They were in the van E7. It's one thing if you're impatient or have the wrong Lane or whatever, but it's another thing when you're in a company van.
— Matt RousseauView on Google Reviews ↗ - 5.0Dec 22, 2024
Bigelow is the best around. They have been serving my family for ever and when I bought my house in Waltham I knew there was only one choice for an oil provider. They have upgraded my boiler and have made sure it is properly maintained. Nick and Tony always take my calls whenever I need something. If you’re looking for a great provider Bigelow is the right choice n
— Thomas FlahertyView on Google Reviews ↗ - 1.0Aug 23, 2024
Someone who works for this company and uses the company van is a squatter! He goes to clean the furnace then stays until the house is finally sold! So because of him we are unable to move into our house! Absolutely disgusting! Don’t use this company unless you want your house to have a squatter using your electricity water etc! There are pics to prove it
— Krystle BrighamView on Google Reviews ↗
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Update history
Added 9 new comments, added 10 new photos, established rating 3.3
- behind the score: Thin recent activity — only one review posted in the last six months