BLACK BADGE DOORS

Black Badge Doors builds custom steel windows and doors out of Westfield, and the reviews back up the pitch: a 4.9-star average across 18 Google ratings and a perfect 5.0 across 7 more on Houzz, most zeroing in on the same detail — thin steel profiles that still hold a thermal break for cold-climate homes. The company says it was started by interior designer Jennifer Yanyuk after she went looking for steel windows and doors for her own farmhouse project and couldn't find what she wanted; it now describes itself as a factory-direct manufacturer shipping custom steel and aluminum doors and windows to clients across the US and Canada, and lists an NFRC certification on its aluminum line. Reviewers repeatedly credit named staff — Mike, Clark, Artem, Jenny — with walking them through a genuinely custom process: every opening is built to spec rather than pulled off a shelf, which several customers say means longer lead times than a big-box window but a noticeably slimmer, better-finished result once it arrives. One customer, three projects in over two years, called the welds and fit-and-finish better than other steel manufacturers they'd used before. That custom-build timeline is also where a few accounts turn rougher. A BBB review describes a difficult start getting accurate shop drawings after placing a December 2025 order, though the same customer had no complaints once the finished doors arrived, and a 4-star Google review from mid-2025 called a logistics delay frustrating while still praising the communication and the final result. Further back, a 2024 LinkedIn post described a worse experience — repeated trouble reaching anyone at the company, a delivery three months past its promised date, and windows that arrived without glass installed. It's worth asking directly about the current production timeline and what happens if something ships incomplete. For a homeowner or builder set on genuinely custom steel windows and doors rather than a stock replacement job, the reviews suggest Black Badge is worth the wait — just confirm the lead time and delivery terms in writing before ordering.