Verified record
Black Diamond Chimney cleans and inspects chimneys and installs wood stoves, pellet stoves and gas lines, and it holds a 4.9-star Google rating from 59 ratings. The company describes its work as chimney and venting solutions. A recent customer said their gas fireplace kept blowing out its pilot light until Brandon completely tore down the unit, found multiple issues causing the problem and corrected them. A recent customer said Brandon installed a gas line to a new stove, with the work exactly as quoted. A recent customer said Brandon installed a wood stove and chimney, made sure all piping was properly sealed, and returned after two years of daily winter use to clean the chimney, leaving the work area tidy. A recent customer said Brandon answered questions about pellet stoves and then installed one. A 2026 customer wrote that other companies said a water-damaged chimney had to come down and be replaced, while Brandon offered another option: venting the pellet stove to the outside, which saved thousands of dollars. A 2025 customer said an inspection found issues from a previous chimney fire and a structure not up to code, and the quoted full tear-down and replacement was covered by their insurance company due to the fire hazard. A 2024 customer said Brandon Masse inspected their chimney top to bottom and shared photos of everything that needed attention. A 2026 customer whose pellet stove stopped working two weeks after Brandon serviced it said the visit ended with "Your pellet stove is dead" and a $300 diagnostic fee for a 5 minute visit, and that Brandon was rude and dismissive when they complained. A 2025 customer who had a wood-burning fireplace converted to propane said they would have preferred more timely communication while waiting for components to arrive, after putting a lot of money down in advance.
Brandon is the Best! Very Professional installation! Plus he just a Nice Man! T&P from Washington, NH
Brandon did a very thorough job inspecting my chimney and wood stoves. I definitely recommend Black Diamond Chimney.
Was very good explaining what he was cleaning and was on time which we appreciated very much would recommend them to my family and friends
Got here early, dug right in and did a great job.
Very professional, great job, highly recommend.
Specializes in
Also offers
Languages
1 change recorded — last scanned Oct 18, 2026.