Verified record
A professional kitchen-and-bath remodeler who hired Burns Tile in 2022 wrote that Brian Burns has a real passion for tile work and a genuine command of the craft — notable coming from someone in the same trade. Burns Tile is a husband-and-wife operation based in Falmouth: Brian does the tile work, Jessica handles much of the client communication and design guidance, and James helps on larger jobs. The reviews describe the same kind of job again and again: an outdated or failing shower torn out and rebuilt in tile. A 2024 review credits Brian with fixing a serious leak that a less experienced contractor's earlier tile work had caused; a 2022 review describes him repairing a falling-apart 1970s tile shower wall at a reasonable price; and a June 2026 review describes him demolishing and rebuilding a full custom walk-in shower. More than one reviewer — in 2022 and again in 2024 — mentions Brian taking on a small repair job after they'd struggled to find anyone else willing to do it. Its own site lists Tile Council of North America standards as its stated certification and describes itself as locally owned, serving Bourne, Falmouth, Sandwich, Mashpee, and Barnstable on the Upper Cape. Google shows 24 ratings averaging 5 stars, and the 19 reviews on file — mostly from 2021 to 2024, with one more so far this year — include nothing negative. For a shower or tile job on the Upper Cape, especially a rescue of someone else's bad tile work, this is a strong call; confirm current scheduling directly with Brian and Jessica.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Burns Tile Installation. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300
Brian did a wonderful job replacing my old walk-in shower with a new custom tiled walk-in shower. He did all the demolition work and rebuilt the new tiled shower. He was a pleasure to work with. He paid attention to the details and finished the project in a timely manner. I would highly recommend using Burns Tile Installation for any of your new construction, remodels for repair projects.
Burns Tile did a spectacular job on our bathroom shower and floor! Brian and Jessica were very knowledgeable and helpful in guiding us through the process. They were always available to answer any questions. Brian’s tile work is exceptional. Finished project came out beautiful. Highly recommend Burns Tile!
We were very pleased with Brian’s work. He is very skilled and thorough and took the time to explain the work to be done and kept us well informed. He was very resourceful when discussing issues and solutions. He was very respectful of our property and took the time to protect the environment with very appropriate materials. We highly recommend Brian for any tile work. Here are “before (terra cotta) and after” pictures but there was a lot of work in the “middle” to get there! Thank you so much Brian.
It was an absolute pleasure having Brian from Burns Tile Installation complete the tile project in the bathroom, including a fabulous 4X5 foot shower and the backsplash in the kitchen. This extremely positive experience --- 1. The quality of the workmanship is outstanding. Such a wonderful final result. 2. Brian is meticulous and takes no shortcuts. Any unknown problems that are uncovered during demolition are properly resolved with full explanation to the client. 3. Brian provides a start date, estimated timeline for the project and adheres to that information. He is dedicated to working and completing one project at a time. 4. Brian provides expert opinion on design, tile and grout choice. He also makes any difficult tile choices by the client work beautifully. 5. His estimates for the project are accurate. Final billing is detailed and easy to understand. 6. And last but not least, his office manager is amazing -- very informative with expert opinions to assist the client. All calls to the office are promptly returned. This is my second bathroom renovation that Burns Tile Installation has completed. I hope this is my final move, but if not I would most definitely call Brian and wait for his availability!
Brian installed a marble backsplash and it looks great! He was efficient, protected my counters and floors, and left everything neat and tidy when he was done! His wife Jessica was quick to respond to questions and it’s refreshing to have a Cape contractor who stays in touch, shows up when they’re suppose to, and does what they said they would! They’re a great team!
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1 change recorded — last scanned Aug 22, 2026.
Tile craftsmanship5.0
Brings finish samples on site and reworks plans5.0
Clients returning for 10 and 20 years5.0
Detailed craftsmanship5.0
Same-day furnace repair5.0