Burns Tile Installation is a Falmouth-based tile contractor run by Brian and Jessica, serving the Upper Cape towns of Bourne, Falmouth, Sandwich, Mashpee and Barnstable. The business describes itself as locally owned and operated, and states that its installations follow Tile Council of North America (TCNA) standards. Its stated work spans new construction, remodels and repairs, centered on custom tiled showers, bathroom tile, kitchen backsplashes and tile floors.
The business has an unbroken run of five-star Google reviews stretching back to 2021, and nearly all of them describe the same core team: Brian handling demolition and tile installation, and Jessica managing communication and scheduling. In a June 2026 review, a homeowner described Brian rebuilding an old walk-in shower into a new custom-tiled one, calling him attentive to detail and prompt to finish -- the only review inside the last six months. Older reviews describe a similar pattern of specific work: a 4x5-foot custom shower and kitchen backsplash, a marble backsplash install, a full bathroom remodel replacing an unused Jacuzzi and a cramped stall shower, and, in a 2024 review, a case where a third team member, James, joined Brian and Jessica on a backsplash job. Several reviewers specifically describe Brian fixing showers a previous, less experienced contractor had installed poorly and that later leaked.
A 2022 review stands out for coming from a fellow professional -- a kitchen and bath remodeler who praised Brian's tile skill directly as rare in the trade, rather than from a typical homeowner customer.
Every review on file is five stars -- 19 of them between 2021 and 2026 -- with no complaints, negative reviews or licensing concerns in the record. Google's own aggregate separately shows 5 stars across 24 ratings, a few more than the 19 written reviews retrievable here. The one thing worth confirming before booking is current lead time: most of the review history clusters in 2021 through 2025, with only the one review in the past six months.
For homeowners on the Upper Cape looking for a small, owner-operated shop for a custom tiled shower, bathroom remodel or kitchen backsplash, Burns Tile has a long and consistently positive track record -- worth a call to confirm current scheduling.
