Verified record
An air-conditioning problem another company could not diagnose was fixed by Mark, according to a November 2021 Google review of Butler Heat & AC. The customer praised his thoroughness, responsiveness and fairness, and said he also offered recommendations for future maintenance. Butler Heat & AC is a West Chatham HVAC sole proprietorship; BBB identifies Mark Butler as its owner and lists installation, repair, service and emergency work. Massachusetts HVAC license 5509-SM-M1 is active, with Mark W Butler as the registry holder. The business has an A+ BBB grade and is not BBB accredited.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Butler Heat & AC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Very knowledgeable, thorough, fair, and responsive. He accurately diagnosed our AC issue that another company could not, fixed the problem and gave me good recommendations on future maintenance. Thank you, Mark!
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2 changes recorded — last scanned Sep 30, 2026.
A customer reports over 40 years with the family5.0
Same-day fixes during heat waves5.0
Skilled diagnostics5.0
Seasonal water service3.7
Same-day response3.5
Brian Kalinowski's plumber license active with the state2.5
Holiday AC repair3.8