Cape Cod Master Plumbers, Inc.

Cape Cod Master Plumbers, Inc. is a Sagamore-based plumbing company with an active Massachusetts plumber license verified by the state and an A+ grade with the Better Business Bureau. Its Google page shows a 4.9-star average across 194 ratings. Recent reviews describe a team built around a handful of named techs — Mike, Steve, Chris — who show up on time, diagnose the actual problem, and explain it before starting work. Several reviewers specifically note being told a repair wasn't needed rather than being upsold. Owner Tim personally handles bigger-job estimates: reviewers describe him coming out to quote installing gas piping for a fire pit, and detailing options before replacing a failing electric water heater with a tankless gas unit. The work spans beyond routine repairs. In a 2025 review, one customer described Mike installing a Kohler ADA toilet, working through several complicated issues along the way. In a 2024 review, another described a dead well water filtration system fixed after Tim scheduled a look and quoted promptly, writing about finally being able to shower without the water turning orange. In another 2025 review, a customer described a mystery hot-water problem where Mike recreated the issue, diagnosed a broken internal flow valve, and sourced the replacement part. The one negative in the written record, a 2023 review, described a five-day wait for a backed-up toilet as unacceptable — an isolated complaint against a much larger and more recent body of reviews describing same-day and next-day response. For plumbing and heating work on the Cape — from a stuck valve to a full water heater swap — this is a licensed, well-reviewed operation with a deep bench of named techs and an owner who handles estimates personally on bigger jobs.