Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Briggs and Heino Plumbing, Heating & A/C. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Customers describe calling Briggs & Heino for leaking water heaters, furnace trouble and plumbing repairs, then continuing to use the company for decades. The Centerville business says it is family-owned and was established in 1982, with plumbing, heating and air-conditioning services for homes and workplaces. Chris is named throughout its customer accounts; a June 2026 reviewer said the family had depended on him and his father for more than 40 years. The recent jobs include repair and replacement. An August 2026 customer said Chris fixed leaks in a gas heating furnace and water heater, explained what was needed and did not try to sell a new system. Another customer, writing in May, described using him for numerous small jobs and most recently for a new furnace and water heater. A June reviewer said Chris inspected a mini-split, found no problem and did not pad the bill. Scheduling and communication also drew praise in April reviews, while a July customer specifically mentioned a spotless worksite. Heating emergencies have brought some detailed accounts. In a December 2025 review, a customer described waking at 5 a.m. without heat; Chris arrived by 8:30 and restored it shortly afterward. A March 2026 reviewer said Chris helped get gas service restored through three visits, pipe checks, contact with an inspector and bringing space heaters. The customer also said he met National Grid on little notice and restarted appliances after a week without heat. In November 2025, another customer described him winterizing the house and preparing it for their return. One October 2025 review described a limit to a service call: the technician arrived within an hour and checked a system that was running, but did not determine the cause of the vibration that prompted the visit. The customer said the unit worked well throughout the weekend and previously replaced parts looked good. Google showed a 5-star average from 334 ratings in August 2026, and the BBB page carried an A+ grade. Christopher Briggs's Massachusetts plumbing license, 24065-PL-J, was active when checked against the state registry in September 2026.
Chris fixed the leaks in our gas heating furnace and water heater. He communicated clearly what it needed, and didn't try to upsell me on a new system. Very pleased with his service!
Chris is great to work with!
Excellent service by Chris! Efficient and knowledgeable!
Great first appt!
As always, Chris did exactly what we wanted/needed in a professional manner. We have used Briggs and Heino for decades, always happy with results and would not use anyone else!!
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 30, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
Next-day furnace replacement reported by a customer3.7
24-hour emergency service on the Cape3.9
Old-house plumbing3.8
Same-morning repairs4.9