C & H Hardwood Floors
Local business · 46 Irving St, Salem, MA 01970, USA
Verified record
- Not rated by the BBB
Highlights
- Long review history — 20 HomeAdvisor ratings averaging 4.6 over a decade-plus
- Recent reliability issues — the two latest (2019-2020) reviews cite follow-up problems
- Inconsistent experience claims — the page cites both 25 and 42 years of experience
- Finish-quality complaint — one review cited swirl marks and a urethane spill
- Stale review activity — nothing on file more recent than 2020
C & H Hardwood Floors, working out of Salem, MA, has built a decade-plus reputation on HomeAdvisor doing hardwood floor refinishing and installation, credited mostly to Henry (and Carl). Twenty reviews between 2009 and 2020 average 4.6 stars, and most describe satisfied customers, but the pattern isn't spotless: two of the three most recent reviews on file, from 2019 and 2020, flag reliability and follow-up problems, and an earlier review from 2013 described swirl marks and a urethane spill on a finished floor. Worth asking about directly: the company's own page can't seem to agree with itself on tenure, citing 25 years of experience in one spot and 42 years in a business-highlights badge elsewhere — a discrepancy worth clarifying before you hire. There's no review activity on file more recent than 2020, so anyone considering C & H today should ask for current references and photos of recent work rather than leaning on a decade-old track record.
Read the comments
Most recent comments
- 3.0Nov 1, 2020
Not very expensive, but not very reliable and offer so-so quality.
— Erik M.View on HomeAdvisor ↗ - 3.5Dec 1, 2019
They were very nice to work with, until I called him to come back to fix a problem in the kitchen. I have yet to hear from him.
— Kathleen M.View on HomeAdvisor ↗ - 5.0Mar 1, 2019
Henry told us exactly what he was going to do and then did it. Floors look great.
— Frank S.View on HomeAdvisor ↗ - 5.0May 1, 2018
Great work. Floors look excellent. Excellent value.
— Joan S.View on HomeAdvisor ↗ - 5.0Feb 1, 2017
Yes, I recommend this pro
— Anne B.View on HomeAdvisor ↗
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Update history
Added 20 new comments, established rating 3.8
- behind the score: Recent reliability concerns — the most recent reviews on file flag follow-up issues
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from C & H Hardwood Floors. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800