Cambridge Air Duct Cleaning - Vently Air

Cambridge Air Duct Cleaning is the local face of Vently Air, a national duct-cleaning and HVAC servicing franchise that says it started in Boston in 2010 and has since grown into Connecticut, North Carolina and Washington DC, adding a wider franchising program in 2021. Locally, the calling card is duct and dryer-vent cleaning rather than furnace or AC repair — every job described in the written reviews on file is a duct, vent, or chimney visit. The bulk of that written record is old. A run of five-star reviews from August through October 2022 describes technicians — Mike, Nelson, and Bryant among them — walking customers through the process, finishing a duct or dryer-vent job in a couple of hours, and in one case throwing in a system sanitizing at no extra charge. One customer that year needed duct cleaning after buying a house and got a same-day estimate and a same-day job. Since then, the only two written reviews on file are both complaints. In a 2023 review, a customer described a noon appointment that slipped to 2:30 with no confirmation from the company about who was coming or when. In a February 2026 review, a customer said the technician canceled 15 minutes before arrival and the company couldn't find anyone else to come that day. Google's own listing shows a 4.7 average from 27 ratings, well above what these individual written reviews suggest on their own — most of that broader average comes from ratings with no text attached. Worth asking about, given the gap between the 2022 praise and the two more recent scheduling failures: confirm the appointment window and get a same-day contact number before the visit, since both complaints centered on last-minute confirmation breaking down. For a straightforward duct or dryer-vent cleaning, the 2022 record shows technicians who explained the work and finished cleanly — but with the two most recent reviews both about no-shows, it's worth calling to confirm the appointment stands before planning your day around it.