Cape Cod Marble & Granite Inc

This Hyannis company cuts and installs the stone that ends up on kitchen counters — marble, granite, quartzite and engineered quartz — working from its own showroom and fabrication yard, and it says it has been at it for 19 years. Local news items from February 2022 described it the same way: a Hyannis firm that installs and maintains countertops for homes. The written history is small, and it pulls in two directions. Google's page averages 4.5 across 29 ratings, and a customer writing in February 2024 described a straightforward run from the first quote through to a finished project. But of the four written accounts on file, three are one star — and two of those describe the same category of problem. A homeowner writing in August 2021 said the MSI quartz slabs in a brand-new kitchen showed color variation where two pieces met at a seam, a dull finish that marked when anything was set on it, and further discoloration on the island slab, and that a man named Leo came out to inspect it. On Houzz in 2017, a customer wrote that their honed quartzite counters had never looked right and that the company had returned to the house three times, each visit ending with the assurance that this was how the stone should look. A third reviewer, in July 2023, wrote only that the experience had been bad and that the company put profit ahead of the customer. Separately, Violation Tracker — the corporate penalty database published by Good Jobs First — lists a federal wage-and-hour penalty of $95,731 against Cape Cod Marble & Granite under the Fair Labor Standards Act, an agency action the entry dates to June 2016. That is an employment matter rather than a complaint about installed work, and the listing gives nothing beyond the action itself. What it adds up to is a fabricator with a real showroom and yard whose small written history is dominated by finish-and-seam disputes, most of them years old, sitting beneath a Google average that reads considerably kinder. If you go ahead, view the actual slabs you are buying rather than a sample chip, get seam placement agreed in writing before fabrication, and settle in advance what happens — remake, credit or refund — if the finish or the color match is not what you signed off on.