Barret Phelan Plumbing & Heating Inc

A furnace quit around 4:30 on a Friday afternoon. The homeowner rang several plumbers; the ones who answered said tomorrow. Barret Phelan said he would be there in 20 minutes. That February 2021 account sets the tone for most of what customers write about this Bourne shop: the heat or the hot water goes, and he picks up. Barret Phelan Plumbing & Heating works out of Bourne, and its Massachusetts plumber license, 4494-PL-C, is active on the state registry. The jobs split between plumbing and heating — boilers, furnaces, water heaters and AC on one side, leaks, faucets, valves and clogs on the other. Boilers draw the most detailed write-ups. A January 2024 customer had a combination gas boiler and water heater replaced: diagnosed within hours of the call, a cost proposal made, work started straight away. In a November 2023 review, an aged boiler died as the temperature dropped and a summer cottage got a quick, cost-effective replacement. A February 2021 reviewer had a high-efficiency boiler and indirect hot water heater installed, and said the job site was left cleaner than it was before he started. The plumbing side runs small to substantial. A December 2020 reviewer had all their old water piping swapped for pex and a tankless system flushed to fix a hot-water problem; an August 2020 customer had a propane tankless water heater put in and said even the city inspector was impressed with the installation. A May 2022 review covers an outdoor faucet install and a gas line relocation, and a December 2025 one covers shower valve replacements in both bathrooms of a house in Plymouth, quoted quickly after the call. Speed is what most reviewers talk about. An October 2023 Angi customer had called many plumbers and said none of them would call back; Barret answered and came the same day. An October 2022 reviewer whose gas boiler stopped making heat or hot water said he called back within minutes and squeezed them in that day. A June 2025 customer's AC went down during a heat wave and was running again the next morning. Money gets talked about up front rather than after. A February 2026 new customer said costs and budget were easy to discuss before the leak repair started, and a March 2024 reviewer was told that if anything seemed wrong afterwards he would come back and check — worth pinning down for your own job. A good call when the heat or hot water dies and you need someone today, and a credible one for a planned boiler, tankless or repipe job. Get the written proposal and the terms for a return visit settled before the work starts.