Verified record
Cape Heating & Cooling Concepts describes itself as a family-run Cape Cod, MA HVAC company offering AC, heating and ductwork installation, maintenance and repair, and says it was established in 1998. On Google it holds 3 stars from 8 ratings. A 2025 customer with a bad compressor on a very old system said Nunzio installed a new system in less than 4 hours. A 2023 customer said Nunzio took the call for AC help and Shane arrived and solved the problem. A 2024 customer said Nunzio charged three times what the cleaning of three mini-splits and a condenser should have cost, and would not return calls. A 2023 customer said they were left with two bad compressors and that the promised help never came over months. A 2022 customer said no one showed up after a two-hour drive to the Cape, and that on the rescheduled day they were not on the technician's schedule. A 2026 customer wrote that he installed a heating and AC unit and then did not return calls.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Cape Heating & Cooling Concepts. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Is he even in business anymore, there should be a option for no star he installs a heating and AC unit and doesn't return calls and come to find out he ripped me off .
Nunzio did my sisters house and the hvac system worked great! He also installed a really great system in my house. I would recommend him to anyone
Nunzio is the man ! I had a bad compressor and the system was very old . They don’t produce the refrigerant anymore.So Nunzio installed a new system in less then 4 hours. Saved my big weekend party. If your on the Cape he is your guy
Nunzio ripped me off and owes me money back. He showed up on a Sunday with a partner to clean 3 minisplits and a condenser. This is a one man job. He charged us 3 times what the cleaning should have cost. I am a retired sr citizen on fixed income and got ripped. He will not return calls or answer his phone. This company is a rip off and not worthy of anyone's trust.
Nunzio took my call and my distress in needing ac help. Never used them before but the ONLY business that made me a priority!! Shane arrived ....saw and solved the problem with professionalism ...They will be my service company going forward.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 30, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
Heating diagnosis that avoided a replacement4.9