Carla's Cleaning

One customer says they have relied on Carla’s Cleaning for at least ten years, praising thorough work and punctual visits. The Hyannis company says owner Carla Assis started cleaning houses part-time with her mother and has served Cape Cod clients since 1994. Its stated service area includes Chatham and Harwich. It advertises recurring and one-time house cleaning, seasonal and rental turnovers, move-in and move-out cleaning, post-construction cleanup, laundry and ironing. Rental owners describe keeping homes ready between guests. A June 2026 customer praises the crew’s cleaning of a beach-area rental that gets considerable wear. In a September 2025 review, another owner described using the company for spring and seasonal turnover cleanings over several years, with communication before and after personal cleanings. A June 2025 customer said the team worked within short turnover windows and notified them of property issues after tenants departed. That customer also described managing appointments and payments through digital tools linked to the company’s website. Deep-cleaning accounts cover construction dust and occupied homes. A customer writing in June 2025 said the crew cleaned a house after months of remodeling had left construction dust everywhere. In an April 2024 review, a homeowner said Katie, Inez and Angelica completed a deep clean within the agreed time allotment; Katie kept them informed by text, while Carla organized the proposal and follow-up. A June 2022 customer described carefully arranged bathroom and living-room items, and cleaners finding a diamond ring left among belongings and placing it on the customer’s desk. Google lists a five-star average from 73 ratings, and the BBB gives the company an A+ grade. Customers also describe communication around visits: an October 2024 reviewer received reminders and notices when the team was late, while an April 2025 customer said the company’s system sent updates when cleaners were on their way. A March 2023 customer raised a communication difficulty, saying most cleaners they encountered did not speak English fluently. That same customer praised thorough home and office cleaning, said Ines tackled a shower needing extra effort, and described Katie calling to ask before acting when a question arose.