Carpets of Cape Cod

Amazing options and quality! Customer service is also excellent! Highly recommend.

Someone else commented that the salespeople at Orleans Carpet didn’t seem interested in making the sale. That was our experience. We asked questions but never heard back from the guy. He added these $100 charges - “travel” and “freight” - but really couldn’t explain them. Gotta be kidding me. You pay a fortune for company installation - easily $400/hr - then company tries to squeeze a few hundred more, just because they can. No thank you. We drove to harwich where we found the EXACT carpet for $900 less, installed.

Just use one of the big box stores. Unprofessional from start to hopefully finish. The sales person acted like he was doing ME a favor by selling me overpriced carpet for 1 room and a closet. Now the installers are here and they've worked about 10 min and now they are taking a break. Look, we're in the trades. I get it. But, lets get the carpet installed and get this over with. Besides giving my husband attitude they are not go getters either. UGH!

I bought two carpets here 3 or 4 years ago and returned to buy another becuase of the great service provided to me by Jeanne. The quality of the capets is excellent, the pricing is fair and Jeanne and her colleague Brandon were just great.

We returned to Carpets of Cape Cod to add to and replace a section of carpet originally installed in 2011. This company’s work is completely dependent on the quality of their sub-contractor installers. When that work is unacceptable (4 people tripping and one falling!), they ought to accept responsibility and re-do it correctly. No such luck. We were charged another $1200 (above the original $2000 cost) to have a competent installer re-do the work, using the same carpet. This will be our last purchase from Carpets of Cape Cod.