Verified record
Allen's Appliance Repair is an appliance repair business in Feeding Hills. Its Better Business Bureau listing describes it as Allen St. Jean Appliance, located in Feeding Hills, MA and offering household appliance repairs. It is BBB accredited with an A+ grade. A 2022 customer said Allen took the necessary time to identify the problem with their fridge and fixed it. A 2021 customer wrote that Allen diagnosed and repaired a leak in their refrigerator, explained the problem clearly and charged a fair price. A 2020 customer said Allen's Appliance diagnosed a problem with an Electrolux dryer that was tearing clothes, ordered the parts and was back to repair it less than a week later. A 2025 customer said they showed up when they said they would. A 2023 customer said the company worked on a new oven three times without fixing it and broke the cabinet when putting the oven back in. A 2019 customer said they were charged $125 to be told a leaking washing machine's water valves needed replacement, without the valves being replaced.
Allen's never fails. They show up when they said they would, honest, and easy to work with. You can't go wrong with these guys.
Worked on my new oven 3 different times. Wasn’t able to fix. Broke the cabinet upon putting oven back in. Refuses to fix and blames my sister as he asked if they should put it back the way it was. Snapped the wood. Claims he’s not a carpenter and will not fix but to just use wood glue. Use someone else.
Having been ripped off by a crook the day before, I hesitated before having Allen come. But he took the necessary time to identify the problem with my fridge, fixed it, and reassured me that it was accomplished. He has been doing this for a long time and knows exactly what to do. I was ready to replace the machine and now hope to have many more years. My highest compliments to his professionalism!
After Samsung could not connect us with a repair person in our area ( Hamden County MA), we randomly selected Allen Appliance Repair off the internet, and had no idea if our issue would be solved. Not only did Allen diagnose and repair the leak in our refrigerator, but he was personable, friendly and very knowledgeable about our refrigerator and its parts. He explained the problem clearly, and his price was fair. We would not hesitate to call him again, and highly recommend him.
I had problems with my Electrolux dryer tearing my clothes and the lint filter getting ripped out, sucking clothes in the dryer vent blades. The store that I purchased this from was not able to figure out the problem after multiple visits. Electrolux made an appointment for Allen’s Appliance to come out, look at it/ repair. Allen’s Appliance diagnosed the problem very quickly & ordered the parts in order to repair it. Less than a week later, they had the parts and were back up to repair it. Al was professional, friendly, knowledgeable, on time & honest. I will be purchasing my next Appliance at Allen’s Appliance. Great service is hard to get and Allen’s Appliance was excellent!
Specializes in
Also offers
Languages
2 changes recorded — last scanned Sep 30, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8