Charles Electrical Company

The single public account of hiring Charles Electrical Company is also the whole story: repeated missed appointments, ending with the customer giving up and calling someone else instead. That's essentially all there is to go on for this Boston electrician at 104 Charles St, alongside a 24/7 phone line and a listing with the Boston Chamber of Commerce. That one review, from 2022, walks through appointment after appointment scheduled and skipped over about a week before the customer moved on. Its Google Business Profile shows the same thing in miniature — one rating on file, and it's a single star. There's nothing else here to weigh against it: no completed-job reviews, no work photos, nothing on licensing. If you're considering this company, the one thing worth nailing down up front is a firm appointment window and confirmation someone will actually show — that's exactly the complaint on record — and it's worth asking for recent references given how little independent history exists. A single years-old review isn't proof of an ongoing pattern, but with nothing else to counter it, this is a contractor to vet carefully rather than book on faith.