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Charles Garrity Plumbing and Heating holds 5 stars from 8 ratings on Google. A 2023 post on a heating forum, forum.heatinghelp.com, pointed a reader to Charles Garrity out of Springfield. A 2026 customer wrote that they interviewed 5 heating companies to find someone who could debug and optimize a 100 year old, two pipe steam heat radiator system, and that Charles' free walk through convinced them. That 2026 customer said he clearly explained what their problems were and the most cost effective improvements. A 2024 customer who needed a single cracked steam radiator replaced wrote that they found Charles on the heatinghelp wall. That 2024 customer said Charles showed up on time with the right tools and installed a refurbished steam radiator and new valve with no issues. A 2025 customer wrote that Charles was at their house in an hour for a crack in the fitting in the water main in their basement. A 2022 customer wrote that Charles told them how much a repair, a replacement or a removal of a busted kitchen garbage disposal would cost, and they decided to have it taken out. In a separate 2022 review, a customer wrote that Garrity came within hours of their call to repair a potential gas leak, explained the problem and fixed it within 30 minutes. A 2016 forum post thanked Charlie for replacing a section when he could have replaced the boiler. A 2022 forum post recommending Charlie from western mass said he is very busy, so he's not going to come right out and look at a job.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Charles Garrity Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“Charles Garrity out of Springfield. He'll set you straight.”
“Charlie from western mass ([email protected]) is the guy to sort this out for you but he is very busy so he's not going to come right out and look at it.”
“he's up in Springfield, and busy as a one arm paper hanger, but he's among the best, is very familiar with Carlin burners, and will get you going.”
“Both are great with steam, not sure how far out they go.”
“When he took off the insulation, we found that the pipe was badly rusted and leaking steam. He replaced that pipe and pitched it better.”
We interviewed 5 heating companies to find someone really knowledgeable about how to debug and optimize a 100 year old, two pipe steam heat radiator system. Charles' free walk through convinced me that he was an order of magnitude more knowledgeable and capable than the others. He has turned out be exceptionally easy to work with, clearly explaining what our problems were and the most cost effective improvements. I can't praise him enough.
I called Charles for a crack in the fitting in my water main in my basement and he was at my house in an hour. Gave me a great price and he's very knowledgeable. I wouldn't call anyone else for plumbing issue but him. Thanks again Charles.
I had to replaced a single cracked steam radiator in my house and scrambled to locate a plumber that would do the job. Most plumbers don't want to touch old radiators and very few heating professionals know anything about steam systems. I discovered Charles on the heatinghelp wall. Discovering Mr. Garrity was a blessing. He's passionate, responsible and extremely knowledgeable about all types of heating systems, including steam. Charles showed up on time with the right tools. He worked quickly, installing a refurbished steam radiator and new valve with no issues. In addition he's a great guy, interesting and humble. I would not hesitate to work with him in the future. In fact if he's available I would not seek help from anyone else; Great guy. I highly recommend him and his company.
We had a leak in our kitchen garbage disposal which turned out to be busted. Charles looked and told us how much it would be for a repair vs. a replacement vs. a removal. We appreciated the honesty and his professional opinion and we decided to just have it taken out to avoid any future hassle. We highly recommend Charles Garrity Plumbing and Heating.
Me Garrity came to repair a potential gas leak within hours of my call. He clearly explained the problem and explained to me why he believed it occurred. Within 30 minutes he was able to fix it. It was a tremendous relief. I highly recommend him and will call him for future plumbing services.
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2 changes recorded — last scanned Sep 29, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0