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Chase Plumbing Co. is a Burlington, Massachusetts plumbing and heating company serving the greater Boston area, including Lexington, with remodels, repairs, water heaters, and boiler installs. The company holds an active, registry-verified Massachusetts plumbing license and reports over 20 years in business under owner Ian Chisholm. It has built an unusually strong reputation online, with about 239 reviews since 2021 and a nearly perfect 5-star average; 29 recent reviews are all positive, with homeowners repeatedly citing fast response, fair pricing, and clean, professional work. A small number of older reviews mention a cut pipe during a 2023 job and a billing dispute in a 2024 review that was later updated to 3 stars after a second call with the owner.
Excellent plumbers. Very transparent, prompt, and did a fabulous job installing a new tankless water heater for my house. Their pricing was also quite reasonable. The plumbers who came home were highly professional and cleaned up thoroughly before they left. Definitely recommend this place!
Chase came out to replace a broken bathroom faucet. They were done in no time. Very courteous, very clean, very professional. We will use them again.
Had disaster as water heater failed. Joanna expedited an appointment and work with me on a quote. Mike the installer was totally professional and competent. Good company to use.
Fast response and good quality of work.
We reached out to Chase Plumbing via a recommendation that they are versed in thermostatic controls for showers. After a long frustration with our recently installed poorly operating shower valve, Joe from Chase arrived and within less than 30 minutes diagnosed the two issues we had. A malfunctioning element of the shower assemble and an improperly assembled thermostatic control valve. We could not be more pleased with how efficiently and professionally Joe and his assistant repaired our shower, which now works as intended for the first time since we renovated the shower. We will happily look to Chase going forward for service as we may require.
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2 changes recorded — last scanned Sep 19, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Chase Plumbing Co.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Same-day plumbing response5.0
Same-day fixes for burst pipes and water heaters5.0
Fast diagnosis3.4