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Chester's Custom Cleaning describes itself on its website as an owner-operated Cape Cod cleaning service run by Paul Chester, doing carpet, upholstery, rug, tile, grout and floor cleaning plus limited power washing. The company says it has been in business for 20 years. It carries a 5-star Google rating from 25 ratings, and its BBB grade is A+. A 2025 customer said Paul got back to them quickly, came by the next day to give an estimate, and cleaned heavily stained carpets while they were away; that customer said the carpets looked fresh and almost new again. A 2025 customer said they needed an emergency cleaning after two squirrels wreaked havoc on their carpets and upholstery, and said the couch and chairs looked brand new, the smell was gone and the price was fair. A 2023 customer who was ready to rip up the carpets in an apartment they needed to rent out said Paul restored them and explained how the system works; that customer became a regular for carpet steam cleaning. A 2023 customer said their church carpet came out looking brand new. A 2022 customer said Paul brought their rugs back to like new after a break for Covid, was in and out in under an hour, and left no chemical smell. A 2022 customer hired Paul for power washing of decks, patios and walkways around their property. A 2022 customer said his steam cleaning process was safe for their allergies and pets, and had the entire house done.
Paul got back to me quickly after I left a message and came by to give me an estimate the next day. He was flexible with my schedule and we set up an appointment for the following week so he could clean the carpets while we were away. Throughout the process, he was professional and explained everything clearly. I had low expectations because the carpet had a lot of stains, but I was absolutely blown away by the results—I truly didn’t think it was possible. The carpets look fresh and almost new again. I would highly recommend Paul to anyone looking for a serious carpet refresh.
Paul is very hardworking and capable. We desperately needed an emergency cleaning after two squirrels wreaked havoc on our carpets and upholstery. Our couch and chairs look brand new and that wretched smell is gone. The price was fair and reasonable; the service was top notch!
I HIGHLY recommend Chester's Custom Cleaning Service. I was ready to rip up the carpets, but needed to rent out the apartment and didn't have time. Chester's Custom Cleaning has converted me to a regular customer for the steam cleaning of our carpets. Paul, the owner of Chester's Custom Cleaning, restored the carpets to a beautiful condition I sincerely didn't think was possible. He explained how the system works, and I couldn't be more impressed. Highly, highly recommend. Great service, trustworthy company.
Paul has cleaned my carpets, and they look great! We will definitly have him come back.
We are extremely satisfied with Paul's carpet and upholstery cleaning service. He was not only professional and friendly but also incredibly thorough in cleaning our carpets and furniture. The results were outstanding, and our house feels rejuvenated. We will definitely be using his services again in the future. Highly recommended!
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2 changes recorded — last scanned Sep 30, 2026.
Bathtub reglazing5.0
Careful prep for clean finishes5.0
Storm and interior door installs5.0