Verified record
Chester's Custom Cleaning presents itself as an owner-operated Cape Cod cleaning service run by Paul Chester, with the company website saying it has more than 20 years of experience. Its work centers on residential and commercial carpet cleaning, upholstery and area-rug cleaning, tile and grout cleaning, floor cleaning, and power washing for walkways, decks, and driveways. Customers who reviewed the business from 2022 through 2025 repeatedly describe carpets, rugs, upholstery, stairs, and a church carpet being returned to a clean or like-new condition. They also mention prompt replies, flexible scheduling, clear explanations, careful work, reasonable pricing, allergy-conscious steam cleaning, and one emergency cleanup after squirrels damaged carpets and upholstery. The Google source record shows 5 stars from 25 ratings, while the written reviews provide the specific job detail behind that response. Before booking, confirm the current service address and coverage area. The company website identifies its office only as Cape Cod, Massachusetts, while the BBB profile lists Chester's Custom Cleaning LLC at a Plantsville, Connecticut address; both name Paul Chester and the same phone number, but the location difference should be reconciled directly. Homeowners looking for carpet, rug, upholstery, tile-and-grout, floor, or limited exterior power-washing work have the clearest documented fit; ask about availability and the exact area served when requesting a quote.
Paul got back to me quickly after I left a message and came by to give me an estimate the next day. He was flexible with my schedule and we set up an appointment for the following week so he could clean the carpets while we were away. Throughout the process, he was professional and explained everything clearly. I had low expectations because the carpet had a lot of stains, but I was absolutely blown away by the results—I truly didn’t think it was possible. The carpets look fresh and almost new again. I would highly recommend Paul to anyone looking for a serious carpet refresh.
Paul is very hardworking and capable. We desperately needed an emergency cleaning after two squirrels wreaked havoc on our carpets and upholstery. Our couch and chairs look brand new and that wretched smell is gone. The price was fair and reasonable; the service was top notch!
I HIGHLY recommend Chester's Custom Cleaning Service. I was ready to rip up the carpets, but needed to rent out the apartment and didn't have time. Chester's Custom Cleaning has converted me to a regular customer for the steam cleaning of our carpets. Paul, the owner of Chester's Custom Cleaning, restored the carpets to a beautiful condition I sincerely didn't think was possible. He explained how the system works, and I couldn't be more impressed. Highly, highly recommend. Great service, trustworthy company.
Paul has cleaned my carpets, and they look great! We will definitly have him come back.
We are extremely satisfied with Paul's carpet and upholstery cleaning service. He was not only professional and friendly but also incredibly thorough in cleaning our carpets and furniture. The results were outstanding, and our house feels rejuvenated. We will definitely be using his services again in the future. Highly recommended!
Specializes in
Also offers
Languages
Added 20 new comments, added 15 new photos, established 4.4 rating
Deck construction4.8