Chimcare Peabody

Water getting in around the chimney is what Chimcare Peabody gets called for, over and over. Flashing that pulled away from the brick, a crown flaking apart after a few freeze-thaw winters, a rusted-through chase cover streaking the siding — the recent reviews read as the same problem and the same fix, usually handled within a day or two of the call. A homeowner writing in May 2026 had spent rainstorm after rainstorm watching water pour down behind the chimney while the roofer blamed the chimney company and the chimney company blamed the roofer, until Ryan came out and identified it. Others describe a camera run down the flue to show cracked clay tiles, a cricket built to divert water around the chimney, and rebuilds taken down below the roofline with brick matched to the rest of the house. Technicians get named — William, Joshua, Shlomo — and what recurs alongside the work is someone explaining the problem in plain words. The Google account is large and nearly uniform: 4.9 stars across 306 ratings, 25 of them written in the past six months. The Better Business Bureau points the other way, and it belongs in the decision: the bureau grades the company F, with three complaints on file. The one-star reviews point the same direction, and they are about money and process rather than craft. A customer writing in November 2025 said a dead-squirrel removal quoted at $600 to $800 turned into a four-figure invoice, with special-equipment charges that included face masks, and described the itemization as confusing. A Rockport homeowner in March 2026 called wanting a deep cleaning and rated them one star after being told a technician had to inspect before any work could happen. A third, in November 2025, had the chimney inspected and ordered a cap replacement, and said their experience did not match the positive reviews. Two pictures pointing opposite directions is a reason to go in with the terms nailed down, not a reason to dismiss either one. Get the scope and the price in writing before anyone climbs the roof — what the inspection costs, whether it applies to the work, and what triggers extra equipment or material charges. For flashing leaks, crowns, liners, caps and chase covers, this is a shop that shows up quickly and fixes the specific thing. Make the invoice as clear as the diagnosis before you agree to it.