Chimcare Peabody

Chimcare Peabody handles the deeper structural side of chimney work — cracked crowns, failing flashing, leaning masonry, cracked liners — rather than routine sweeping. The reviews describe a broad range of repairs: rebuilt crowns poured with proper slope, storm collars and chase covers swapped out under lifetime warranty, step flashing and counterflashing redone after roof leaks, and full rebuilds down to the roofline on chimneys with crumbling brick and mortar. Technicians named across the reviews — Ryan, Joshua, William, Shlomo — are consistently described explaining the problem in plain terms, and in a few cases running a camera down a liner to show a homeowner exactly what was found before fixing it. That said, a few things are worth weighing carefully before booking. The reviews on file — more than 250 since 2024 — run almost entirely five stars, but many share a strikingly similar structure and phrasing, repair after repair described the same way. One 2025 reviewer wrote plainly that their own experience didn't match that pattern, and wondered aloud whether negative reviews get removed. That same year, another reviewer described a dead-squirrel-removal job quoted at $600–$800 that turned into a four-figure invoice padded with line items like face masks, and warned others away. A 2026 Rockport review described a similar arc: a $198 inspection followed by a $4,000–$6,000 quote and a billing dispute. The Better Business Bureau lists the company at a grade of F, with three complaints on file — a sharp contrast with the review volume elsewhere. None of this means the repair work described above didn't happen — reviewers describe real jobs, named technicians, and specific fixes. But the gap between the online star count and the BBB standing, together with a customer's direct claim about review authenticity, is enough to weigh the overall picture more cautiously than the star count alone suggests. Get a written, itemized quote before any work starts, especially for anything outside a routine repair (wildlife removal, larger rebuilds), and don't be shy about asking why an estimate range is so wide.