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Exceptional Masonry & Waterproofing is a small North Shore masonry outfit run by an owner its customers simply call Bill, who quotes the job, designs it and works on site with his crew. The company says it has been at this about ten years and serves Boston and the North Shore, naming Beverly, Reading, Marblehead, Peabody, Stoneham, Melrose, Swampscott and Danvers. Most of what customers describe is hardscape and masonry: patios, stone walkways, steps and outdoor living space. A July 2026 homeowner wrote that an overgrown, unused hillside was turned into a backyard patio; a 2025 reviewer described replacing an old flower bed with a stone patio built around a grill and fire pit; another in 2025 credited a new 20x20 patio and the attention to detail through each stage. Design input comes up repeatedly — several customers say the layout ideas were his, not theirs. The waterproofing side of the name is real but smaller in the written record. A December 2024 customer wrote that their fieldstone basement needed patching and waterproofing and that after several quotes his was the best on both price and plan; a March 2025 reviewer described a dark, damp basement made usable; and a May 2026 customer described a badly neglected basement brought back with what they called a masterful result. Pricing comes up in a way that favours them: a 2025 reviewer said the estimate was fair and accurate and the job finished on time, and a December 2025 customer called the pricing reasonable while describing a third project completed for them — concrete steps and artificial grass alongside the earlier work. The honest caveat is the size of the record. Google's five-star average rests on just twelve ratings, and the written history only begins in mid-2024, so there is very little independent signal about how the company handles a job that goes wrong or a dispute — every account on file is a happy one. That is a young record, not a bad one. They are a sensible call for a patio, steps, a stone wall or a wet fieldstone basement on the North Shore. Before booking, ask for addresses of comparable finished work in the specific trade you need — masonry or waterproofing — and get the scope and the price in writing.
Bill and his crew were clean, professional, showed up on time and did a great job. I highly recommend!
We couldn't be happier with the work Bill, Mike, and the team at Exceptional Masonry did for us. What we thought was an impossible dream became a reality. They transformed our overgrown, unused cliff/hillside into a beautiful backyard patio oasis. From the very beginning, Bill was incredibly creative and brought ideas to the table that we never would have thought of ourselves. He always gave us options, explained everything clearly, and was completely transparent throughout the entire project. We trusted his vision from day one, and he absolutely delivered. The amount of labor that went into this project was incredible. They built gorgeous hill stairs, a terrace/patio, a new grill pad, and even dug up and rerouted our old, useless drainage pipes to make everything work properly. The attention to detail and craftsmanship exceeded our expectations. Bill and his team were professional, communicative, efficient, and a pleasure to work with from start to finish. If you're looking for a mason who is honest, talented, and truly cares about the final result, I can't recommend Exceptional Masonry highly enough.
Bill and his team did such an amazing job on a patio for our backyard! They were professional, reliable, and the patio is beautiful.
Bill and his team did a fantastic job working on a difficult plot of land to give us a patio we desperately needed. He was open with communication on design ideas and didn’t stop until it was perfect. Highly recommend him for your next project!
Exceptional Masonry truly transformed our basement. This basement was an absolute accumulation of significantly serious problems and years of neglect. The company personnel offered complete expertise and a masterful result. The finished project absolutely exceeded all our expectations. The personnel were completely trustworthy. We were always informed regarding cost and project timelines throughout the entire process. They had a strong professional presence. The communication they provided was excellent. Their discussions with us were thorough and meticulous. We knew what to expect, every step of the way. The basement had mold, water retention and damage, and a failing wall on a partly dirt floor. The company provided mold remediation services. They also conducted extensive testing to determine the causes of basement flooding. They then addressed this with their waterproofing mastery. A wall was removed, an entire floor replaced and a fireplace restored. All the surrounding walls were repaired and painted. There was an ancient laundry set tub that required removal and replacement. And a staircase that necessitated significant repair. My husband and I highly recommend Exceptional Masonry.
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Added 12 new comments, added 54 new photos, established rating 3.9
Crumbling stairs, rusted railings, repointed brick foundations4.4
Hardscape construction4.3