City Side Appliance

City Side Appliance is a family-owned appliance repair company based in New Hampshire, serving Manchester, Nashua, Bedford, Londonderry, Merrimack, Litchfield, Auburn, and Goffstown, and traveling as far as Seabrook and Concord and into parts of Massachusetts. Reviews on file go back to 2021, and the business currently holds a 4.7-star average across 137 Google ratings. What customers consistently praise is speed and familiarity: many describe technicians arriving the same day or the next day, and the same names — Alex, Billy (also called Bill), and office scheduler Maria — show up across years of reviews, which reviewers cite as a reason they call back. Several also describe technicians explaining the diagnosis and repair step by step rather than just doing the work silently, and more than one review says pricing was upfront with no pressure to add unnecessary work — in one case a technician recommended replacing rather than repairing an appliance because the repair would have cost more than it was worth. Worth asking about before booking: a May 2026 review described being quoted over $1,000 for a refrigerator repair that the customer declined, after paying a $120 fee just for the diagnosis. An older, December 2024 review said a suggested filter replacement did not actually fix a Samsung refrigerator's water dispenser problem, and a November 2023 review said a repair visit left the appliance worse off and described the company as unresponsive when the customer tried to get it resolved. These are a small minority within a long, mostly five-star history, but worth a direct pricing conversation up front, especially for a diagnostic-only visit. City Side Appliance is a reasonable call for routine appliance repairs — washers, dryers, refrigerators, ovens, and ranges — where fast scheduling and a familiar technician matter; get a clear, written estimate before any diagnostic work begins if cost is a concern.