Clearwater Custom Pools and Services Inc.

Ask around about Clearwater Custom Pools and the same detail keeps coming up: Rod picks up the phone. Based at 41 Sisson Rd in Harwich Port, the company builds gunite and vinyl-liner pools across Cape Cod and handles the liner swaps, motor repairs, and seasonal openings and closings that keep an existing pool running. The company says it was founded in 2023 by Rodrigo ("Rod"), who brings more than six years of experience working for other pool companies before starting his own shop, and says he has built 400-plus pools over that career. On Google, all 13 ratings on file are five stars, running from January 2025 into July 2026, and the reviews read less like boilerplate and more like a pattern: people call during the busiest weeks of the season expecting the usual runaround and instead get a callback. One customer in May 2025 said the longest they ever waited for Rod to call back was about two minutes. Another, writing in July 2026, said he stayed responsive even though they were a brand-new customer calling in during peak season, when other companies weren't returning calls at all. The work gets specific praise too — a custom saltwater gunite pool finished ahead of schedule and on budget, a gunite pool and travertine deck project one longtime remodeling client called among the strongest of the many contractors they'd hired, and several liner replacements, including one paired with a new Hayward pool motor, completed as promised. One thing worth asking about directly: a January 2025 review says the writer had been a Clearwater customer for almost three and a half years at that point, which would put the start of that relationship around 2021 — about two years before the company's own site says it was established. That may simply reflect Rod doing pool work before formally incorporating the current company, but the two accounts of when it started don't line up on their own. Its Massachusetts home improvement contractor registration (HIC #207874) is active. Beyond that, this reads as a small, owner-operated shop — Rod and a crew, not a large operation — so it fits a homeowner who wants direct contact with the person actually building or servicing the pool. Worth confirming lead times before booking a summer project, since the reviews suggest the calendar fills up fast this time of year.