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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Cleghorn Plumbing & Heating Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
When a customer's water heater tank failed and flooded their basement, Eric and Josh got there within minutes in a March 2026 review, going straight to work while Josh went back to the shop for a transfer pump. Cleghorn Plumbing & Heating is a Fitchburg company that says on its website it has been in business 48 years, lists Fitchburg, Leominster and Westminster as its service area, and offers 24/7 emergency service alongside fixture-level work like faucet, sink, toilet, shower and garbage disposal installation and repair. Its Massachusetts plumbing license is active on the state registry. The Google reviews, running from 2021 into 2026, repeat quick-turnaround stories. A January 2024 review said a pinhole leak found at 1 a.m. was fixed by 11:30 that morning after Carl and Dan arrived by 10:30. A March 2026 review said a dripping faucet was replaced within an hour of a same-day call. A June 2026 review said an ancient tub faucet, with parts no longer made, was tracked down and fixed within an hour of a technician arriving. A 2025 review said an estimate for a garbage-disposal installation came in close to the final cost, and a January 2026 review described two steam boilers needing replacement after a safety shutdown, with a technician named Fran going through the system and providing a quote. Not every account is positive. A March 2023 review called the company dishonest and said it tried to overcharge, adding that the reviewer had recordings and photos and got a refund at the office. A November 2023 review said they called for a boiler cleaning and instead were charged $511 and told the boiler needed replacing, which the reviewer disputed and sought a second opinion on. A January 2025 review praised a technician named Carl by name while describing the office contact, Valerie, as rude, condescending and disorganized. A September 2026 review said Eric quickly fixed a wobbly toilet, but described a problem getting a quote for a heating and hot-water-system replacement. The company holds a BBB A+ grade. BBB separately lists two other Board of State Examiners of Plumbers & Gas Fitters license numbers for the business. BuildZoom lists a Massachusetts home improvement contractor registration (106007) and a pipefitter master license (MA3578P) that it says it hasn't checked since 2010. BuildZoom also shows 8 completed projects, and a 2019 review on that platform described rental-property jobs as done efficiently and guaranteed.
I had an excellent experience with Cleghorn Plumbing. The technicians were friendly and polite. They came right on time and left everything clean and neat. Everything worked fine when work was done .
Valerie was great. Pleasant to speak with over the phone. Eric the tech was also great. Fixed my wobbly toilet quickly. Whoever is responsible for quotes- that's another story. I thought I was waiting for the quote to replace my heating/hot water system but when I spoke with him on the phone a few weeks after his visit, he literally said he did nothing with it. In our phone discussion it was becoming more and more apparent he wanted nothing to do with the project but wouldn't out right say that. Wouldn't supply a written quote for any option he had suggested. I'm shocked that a company would turn away a ~$10k+ project. Mind you it's not complicated. Remove the old system and then install the new one. Would not recommend this company for anything more complicated than a wobbly toilet.
These guys are so pleasant! Not sure of the pricing but they were here for 4 1/2 hours so I’m sure the price was comparable. Cleaned up nice too. Thank you
Always professional and fast.
I called Saturday, expecting a week or two out appt. they showed up Monday at 8am. Fixed my ancient tub faucet, found parts that they don’t make anymore, done in an hour. Great job!!
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2 changes recorded — last scanned Sep 22, 2026.
Verified plumbing licenseNot yet rated
3.2