Coastal Roofing & Siding is a Hyannis exterior-carpentry outfit — roofs, cedar and vinyl siding, trim, decks, skylights and gutters — working across Cape Cod and the South Shore. Massachusetts lists its Home Improvement Contractor registration, 211166, as active, and the Better Business Bureau grades it A and has accredited it since March 2026. Google shows 4.9 from 106 ratings and Thumbtack 4.9 from 123.
Storm work is where the reviews get specific. After a tree came through a roof in the February 2026 storms and nobody else was available, Fabricio came the same day to patch the hole, then followed up without pressure until the homeowner was ready for the full replacement. Another customer had their roof and widow's walk rebuilt through the same winter and, being away, got constant updates and photographs. One 2026 reviewer describes a Christmas Eve callout to stabilise an emergency, with a permanent fix afterwards. A homeowner with a gutter that had defeated four previous tradesmen over the years says Joe came the next day, explained the underlying cause, declined payment until a couple of rainstorms had proved the repair, and returned with a second solution when the first did not hold.
The jobs run big as well as small. One 2025 customer had the roof done on the house and two sheds, every cedar shingle replaced, new trim, corner boards, soffits and fascia, gutters coordinated with another firm, and six exterior lights, with the crew on site for a month. A house with the original 1970s roof was started within a week of the estimate and finished a week later — fast by Cape standards. Cedar shingling on one home was completed in a single weekend.
Customers name the people constantly: owner Lucas Coelho, Roberto Carvalho, Sergio, Fabricio, Carlos, Bruna in the office. Crews are repeatedly described as arriving early, working until dark and clearing the site at the end of each day.
That makes the main complaint worth reading carefully, because it says the opposite. A customer who re-roofed a Dennis vacation house and was not present reports coming back to hundreds of nails they were still finding a year later, plus bent drip edge, unused shingles, underlayment and the crew's own rubbish left on the lawn, which they had to clear and pay to dispose of. A January 2026 reviewer says cleanup could have been better and the project took far longer than expected, and a December 2025 siding customer, though very happy with the work, titles the review around a delay. If you will not be on site, agree in writing who does the final clean-up and walk-through, and pin down the schedule.