Connell Roofing, Inc.

Connell Roofing works out of Wrentham and has built one of the deeper, more consistent roofing records around — 258 reviews since 2018 across nine platforms, and a 4.9-star average on Google from 318 ratings. The name that keeps coming up across dozens of recent reviews is project manager Matt Cabral, credited again and again for clear communication and staying on top of a job site. The company's Massachusetts home improvement contractor registration is active, and it holds an A rating with the Better Business Bureau, which has accredited it since August 2025. Its BBB page also lists a construction supervisor license (CS-104803) for the company, though that one isn't independently verified here. Customers left 39 reviews in the last six months alone, describing full roof replacements, gutter systems, skylights and the occasional siding or window job, usually finished in two to three days by crews reviewers describe as thorough about cleanup. In a February 2026 Boston Globe article, company president Benjamin Connell described fielding over 500 missed calls in the first week after a storm, with crews working late into the evening to catch up — a glimpse of how much storm-damage work comes through the door. Not everything has gone smoothly. In a review posted in September 2025, a customer described a dispute over a tree-damage repair and warned against paying the final invoice before all the work was finished. In a 2024 review, another homeowner said a salesperson had misrepresented a GAF shingle as moss-resistant during a 2020 roof replacement, leading them to pay more than planned. The Better Business Bureau lists two complaints on file, without detail on what they concern. One more thing worth knowing: a Reddit commenter in August 2026 called the company pricy while praising the finished work and its 50-year warranty, and mentioned the company used to serve a more local area — suggesting its footprint has grown. Separately, BuildZoom shows a single 1-star rating for the company, which stands apart from every other platform's 4.5-star-plus average. For a full roof replacement or storm-damage repair, Connell's record is deep and largely positive, with a verified license and a name — Matt Cabral — that shows up constantly in praise. Given the two documented disputes, it's worth clarifying warranty terms and payment schedules in writing before signing.