Correira Brothers' Moving & Storage

Correira Brothers' Moving & Storage is a Providence, RI moving and storage company founded in 2009 by brothers Raymond and Jeffrey Correira, self-reporting 17 years in business as a family-owned operation with warehouses in Rhode Island and a Fall River, MA location, serving Rhode Island, Massachusetts and Connecticut with residential, commercial and specialty moving (pianos, antiques, safes) plus storage. It carries a BBB A+ rating. On the crew level, the record is strong: 523 reviews since 2021, a 4.6-out-of-5 Google average from 707 ratings, and dozens of reviews naming individual movers by name for careful, efficient work on everything from apartment packouts to a 12-hour, two-stop move and a delicate player-piano relocation. Several reviews describe the final bill coming in at or below the original quote. Set against that, a serious and recurring pattern runs through independent reviews from 2021 through 2026: large, undisclosed charges presented only after a truck was already loaded, with the company described declining to unload or release belongings until additional payment was made. Multiple 2026 reviews describe this happening, including one account of a $2,000-$2,500 quote rising to more than $8,000 once the truck was full. A March 2026 review and a 2024 review used similarly strong language describing the same pattern. Separately, a November 2021 review described movers taking more than $1,000 from the reviewer's home during the move, with the company's owner reportedly disclaiming responsibility for the employees' actions. A July 2026 review described torn furniture and an unresponsive claims department, and another July 2026 review described being called within 30 seconds of submitting an online quote form and repeatedly asked the same questions. This is not a single bad review — it's a specific, detailed allegation (extra charges disclosed only after loading, belongings held until payment) that recurs across multiple independent reviewers over several years, which is different from the ordinary range of moving complaints about scheduling or price. It sits in real tension with the company's strong platform rating and its many detailed, positive crew-level reviews. Overall, the movers themselves are consistently praised by name for careful, efficient work, and many customers have clearly had smooth experiences. But the recurring, corroborated pattern of surprise charges and withheld belongings is serious enough that anyone hiring this company should get a firm, binding written estimate, clarify exactly what triggers any additional charge before the truck is loaded, and know their rights if a mover withholds delivery pending a payment dispute.