Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from CRoy Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Chris Roy is the plumber customers name at CRoy Plumbing & Heating, a Danvers shop that says it has worked Essex County since 2000. Google shows 4.8 stars from 63 ratings and one HomeAdvisor profile 4.9 from 216. Its Massachusetts plumber licence, 5001-PL-C, is active on the state registry. BBB accredits it with an A+. In late 2025, Google customers talked about boilers and years of repeat calls. In December 2025, a customer whose heat had quit said Chris came right away, worked through the problem on a boiler no longer manufactured, kept them informed while parts were ordered and made sure they had space heaters. An October 2025 customer described years of service across three family homes, from a burst pipe to a leaking water heater, and called it not a high-pressure company for new equipment. In an August 2025 review, a customer said what they feared was a major problem turned out to be a very minor fix. Earlier, a September 2024 customer had a water heater replaced in under two hours on an upfront quote, and a November 2022 customer said a larger company had quoted twice Chris's price for a kitchen faucet. In January 2026, a customer said Chris could not snake a tub drain and told them to hire a drain company for the toilet and sewer pipe; another plumber then cleared the tub and toilet in an hour, and the customer said they felt ripped off over the $395 charge. Their later update says Chris reimbursed $225 for the tub work. In an August 2022 Google review, a customer said a quote request went unanswered for two weeks and they were then told he was not interested in the job.
The best. Always available to fix problem
Chris and his team handled our plumbing issue at our office, quickly and professionally. We call CRoy plumbing for all our plumbing issues.
Chris came down and could not snake my tub all the way, thought he might have to cut a hole in the wall, ultimately he installed a Flow Valve in one toilet and the other toilet he did nothing. Told me I had to take out my toilet and have a drain company clean it out and my sewer pipe. Also he told me I could not get flappers for my toilets because it was too old. I hired another plumber, came right down, cleared out my tub drain, cleaned out my toilet. No walls cut, no drain company needed and it took 1 hour and he charged 180. I love him and I have lots more projects for him. Chris, I can't even get him to send me a receipt for the 395. for a job where I was left in the same shape as when he arrived. I feel ripped off. I would not recommend him. UPDATE: Chris contacted me and has reimbursed me 225 for the tub pipe he could not snake. Thank you Chris for taking care of this. I feel so much better.
My heat wasn’t working and Chris came right away. He worked patiently eliminating issues and finally discovering the part that was the problem on a boiler that isn’t manufactured anymore. He kept me informed of each step and what he needed to do next- parts needed to be ordered he made sure I was comfortable and had enough space heaters. I highly recommend CROY Plumbing and Heating.
I have been using Chris Roy for my plumbing for the past five years. Chris is very professional and takes pride in his work. He runs his business with great communication and he shows up on time. The times that I'm able to be with Chris while he does his work he explains everything to me on what my plumbing issue is. He also advises me on how he's going to resolve the issue. The times that I'm not able to be with Chris I fully trust him entering the property and accessing the property via a lock box on the premises. My family also has been using Chris as well over the years and we always had great service from Chris and his people that work for him. If you ever need a further recommendation after reading my review just ask Chris for my number and I'd be happy to answer any questions about CRoy Plumbing.
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5 changes recorded — last scanned Sep 24, 2026.
Turns down unneeded work4.7
Same-day emergency repairs4.5